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“Basic airport hotel”

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Holiday Inn Birmingham Airport
Ranked #52 of 117 Hotels in Birmingham
Durham, United Kingdom
Level 3 Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Basic airport hotel”
Reviewed 25 May 2014

Stayed here couple of times lately on business , first time horrible room in basement with leaky window seal, however 2nd stay exec room was recently refurbished and very good. Car park is tricky if you arrive late evening. Standard airport hotel food, breakfast plentiful but food is rarely hot on buffet.

Room Tip: Get recently refurbished room on executive floor
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  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GCT22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Birmingham Airport, responded to this review, 9 June 2014
Dear GCT22,

Thank you for taking the time to provide feedback on your stay. We are pleased to see you enjoyed your time at the hotel, and look forward to serving you in the future.

Sincerely,

Ben J
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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  • Value
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Traveller tips help you choose the right room.   Room tips (309)
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English first
London, United Kingdom
Level 2 Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 May 2014

Reception was very friendly and welcoming.
Our double room was small but very clean
They don't have iron and iron board in the rooms but you can request this at reception.
They don't provide hot English breakfast as room service but offer cold continental breakfast instead.
The English breakfast was good and they had a good selection to choose from.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tiegisty E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bielefeld, Germany
Level 6 Contributor
164 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 22 May 2014

Stayed here for one night before an early flight on business. Car park is far too tight for space and I would certainly not risk parking my own car here. Picture this - early this morning heaving it down with rain, ruck sack and heavy case in hand rushing to catch my flight I asked for the side entrance to be opened as it shortened the distance to my hire car. Unfortunately this fell on deaf ears and I got soaked getting to my car - as a priority card holder I find this appalling! Bathroom shabby and needs updating. Bed reasonably comfortable. Will never stay here again even though the restaurant food and staff were very good, Unfortunately their colleagues on reception at 0500 on 22 May 2014 let them down and left me with a very bad impression!

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SimonF64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Birmingham Airport, responded to this review, 8 June 2014
Public acknowledgement:

Dear SimonF64,

Thank you for being our IHG Rewards member and for sharing a review regarding your recent stay. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and being of further assistance.

Sincerely,

Charisse V.
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Birmingham hotels

Wales
Level 5 Contributor
55 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 19 May 2014 via mobile

Checked in for a one night stay while attending a conference. Very efficient and friendly team I was pushed for time on arrival but staff responded quickly on arrival and checked me in promptly.
Room comfortable and clean although too warm, air conditioning sounded like an aeroplane taking off so not an option overnight

Stayed May 2014, travelled on business
Helpful?
Thank Tracy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tamworth, United Kingdom
1 review
Reviewed 19 May 2014

We stopped at the Holiday Inn for our wedding weekend and I must state our sincere gratitude to the staff at the Holiday Inn Birmingham Airport for their support in pre planning and delivering our magical wedding day on the 10th May.

The staff including managers, events coordinator waiters the Chefs etc supported us and were so very hospitalable, provided everything we needed and went that extra mile in order to give us our families and guest an amazing momentous day.

As a family we have already recommended to many, the services of the hotel and its staff etc and will continue to do so. We had a fantastic time and it is due to the sheer commitment determination and precision of the staff that everything went so smoothly. We had a few occasions there over the weekend - a henna night, civil ceremony, Asian ceremony and reception and all that attended have relayed how marvellous everything was in terms of organisation special needs food rooms and much more….!

We would give the hotel 110% for service and here is hoping many will return, including us to use the many fantastic facilities they offer.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Asmita C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swansea, United Kingdom
Level 5 Contributor
92 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 19 May 2014 via mobile

I regularly used to stay at this hotel over the last few years - and was regularly disappointed.
I retuned this month - and what a difference.

The allocated room was very well decorated and superbly clean.

Food and drink was speedy, good quality and fairly priced..

Gym and pool were sparkling.

Staff were well trained, responsive and very smiley...

Bonus of free WiFi and free airport / station transfers..

I'll definitely be back soon..

Stayed May 2014, travelled on business
Helpful?
2 Thank No1WelshFamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham, United Kingdom
Level 4 Contributor
43 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 14 May 2014

I stopped at Holiday Inn, Birmingham Airport on a Saturday night. Staff were friendly and room clean. There is a small gym and swimming pool on site which I did not use.

There is not much to do nearby if you do not have a car & you will need a taxi or shuttle to get to the airport or local shops.

Parking on site is a negative point, the charge was £8.50 per night. Unfortunately, there is no nearby street parking (I looked for a while and risked a spot a few hundred meters away without getting a ticket).

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Altaf S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason H, General Manager at Holiday Inn Birmingham Airport, responded to this review, 15 May 2014
Dear valued guest

Thank you for providing a review of your recent stay. I am pleased to hear that you found us to be a good 3 star hotel. We are currently working hard enhancing our offering to become even better.

In relation to your comments, we have onsite secure car parking at £8.50 per night; this is inline with other hotels in area. However, I would not advise anyone to park on the airport access roads, as they are often patrolled.

Once again thank you and hopefully we will see you again soon!

Regards, Jason Hiley
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Birmingham Airport

Property: Holiday Inn Birmingham Airport
Address: 1270 Coventry Road, Birmingham B25 8BS, England
Phone Number:
Region: United Kingdom > England > West Midlands > Birmingham
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #52 of 117 Hotels in Birmingham
Price Range (Based on Average Rates): £
Hotel Class:3 star — Holiday Inn Birmingham Airport 3*
Number of rooms: 239
Official Description (provided by the hotel):
Holiday Inn Birmingham Airport Hotel is located just minutes from Jct 6 of the M42, & is only 1.5 mile from Birmingham International Airport & Birmingham International Train Station with easy access to the revitalized Birmingham city centre.The hotel enjoys close proximity (1.5 mile) to National Exhibition Centre (NEC).Holiday Inn Birmingham Airport is a contemporary upscale hotel which offers modern bedrooms with High Speed Internet Access,and Wifi in public areas and conference rooms. The hotel offers a wide range of conference and meeting facilities that can accommodate up to 170 people.With a wide range of food experiences, light modern dishes from The Flight Bar and a fine dining experience in The Grill Room Restaurant created by award winning Chef 'Marcus Renzi'. Alternativley treat yourself to our In Room Dining available 24 hrs a day.Holiday Inn Birmingham Airport offers Airport Parking both onsite and offsite at very competitive rates. Either flying for business or leisure, you can benefit from our Park and Go packages which include one night's accommodation and car parking for up to 15 days with airport transfers. ... more   less 
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Also Known As:
Holiday Inn Birmingham Airport Hotel Birmingham
Birmingham Holiday Inn

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