We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Decent. Does its job.”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Holiday Inn Express Birmingham NEC
Ranked #39 of 117 Hotels in Birmingham
edinburgh, scotland
Level Contributor
90 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
“Decent. Does its job.”
Reviewed 11 July 2014 via mobile

Simple efficient hotel. No frills, just does its job. Very comfy bed. Decent towels. Decent shower. Room is actually semi-spacious. Bar/breakfast area is ok. Staff were all pretty friendly. Location is ok, short cab ride from NEC / station / airport. Breakfast selection is pretty good, and reasonably tasty.

Stayed July 2014, travelled as a couple
Helpful?
Thank tom7p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JCH1709, General Manager at Holiday Inn Express Birmingham NEC, responded to this review, 14 July 2014
Thank you for your review I am glad you enjoyed your stay!
Regards
Fiona
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,011 reviews from our community

Traveller rating
    282
    360
    217
    91
    61
See reviews for
183
273
42
343
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (154)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Somerset
Level Contributor
141 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
Reviewed 11 July 2014

Stayed here one night so we could attend a concert at the NEC. The hotel was pretty easy to find (although the driveway did kind of sneak up on us at the last minute, thanks to the Satnav).
The decor was modern and the hotel was clean, as far as we could tell.
Check-in was easy as the receptionist was very friendly and welcoming. The room was exactly what we had requested, although not enormous - but I wouldn't have expected anything more from an Express hotel. The bed was a bit soft, but to each his own.
The bathroom was equally small but functional - shower and toilet cubicle.
Despite having returned quite late that evening, we were still able to buy snacks and drinks at the bar.
Had a good night's sleep. Was good value for money, and will definitely keep this place in mind when returning to the NEC.

  • Stayed April 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank SomersetLucy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JCH1709, General Manager at Holiday Inn Express Birmingham NEC, responded to this review, 14 July 2014
Dear MandySomerset
I appreciate you taking the time to write your review and I am pleased you enjoyed your stay. We hope that your concert was good at the LG and the next time you visit the area you choose to stay with us again.
Regards
Fiona
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bristol, United Kingdom
Level Contributor
54 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 10 July 2014

Hotel was nice clean with all amenities you would expect. breakfast was a bit chaotic had to wait for tem minutes just for a plate. Overall good but not really walk able to arena but taxi service was cheap and realible

  • Stayed July 2014, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank calver21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JCH1709, General Manager at Holiday Inn Express Birmingham NEC, responded to this review, 11 July 2014
Dear Calver21

We appreciate you taking the time to review our hotel. We value comments that help us improve our offering. We have ordered additional stock to help with busy breakfasts. Hopefully the next time you come back you will see an improvement.

Regards
Fiona
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Northants, England
Level Contributor
28 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 8 July 2014

I have used this hotel before and for a quick overnight stay prior to catching a flight it is ideal. Your car can be parked directly outside the hotel for the duration of your holiday and there is a nice pub restaurant right next door. I did have a meal at the hotel once but I felt it was more of a microwave meal than anything special and so I tend to eat at the pub now. However, the staff are always very friendly, helpful and cheerful and the hotel is very clean with very comfortable beds and perfectly adequate amenities for an overnight stay and good breakfast selection.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank MonFish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JCH1709, General Manager at Holiday Inn Express Birmingham NEC, responded to this review, 9 July 2014
Dear Mon Fish

We hope you had a nice holiday after you enjoyed your stay with us. It's lovely to hear from a regular user. We are reviewing the evening food so hopefully this will be improved the next time you stay.
Regards
Fiona
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
York
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 July 2014

I've used many Holiday Inn Express's on my travels and found this to be run by friendly and helpful staff, being quite normal for this efficient and good value chain. Rooms were clean and well maintained, whilst the breakfast is what you would expect at this price.

  • Stayed June 2014, travelled on business
    • Location
    • Rooms
    • Service
Helpful?
Thank Jorvik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JCH1709, General Manager at Holiday Inn Express Birmingham NEC, responded to this review, 9 July 2014
Dear Jorvik,

It's lovely to hear from a customer that is loyal to the brand and we are pleased you enjoyed your recent stay.

We hope to welcome you back soon
Regards
Fiona
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chester, England
Level Contributor
48 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 7 July 2014

We stayed here on Saturday night during our organised coach trip to the British Grand Prix at Silverstone. On arrival we were met by Claire at the entrance, who was handing out the key cards to our party as we stated our surname, already checked in and saving lots of time and queuing at the desk - very well organised. Our room was lovely; bathroom door had a quirky design feature in that it also doubled up as the door to the toilet, meaning the bathroom could be used while someone else was in the toilet - what an excellent idea, if you don't mind sharing the space (which we don't!). Beds were very comfortable, just what we needed for a good sleep after such an early start. We ate our evening meal at the pub next door and returned to the hotel for a drink; what made the experience so friendly was the fact that Claire took the time to come and sit with us and have a chat, telling us that this was her last weekend working there as she was moving to another role within the company - for that we wish you well, Claire! Breakfast was a busy time - there were a couple of parties for the British Grand Prix from our company, plus a party of school children who were also off there, but everything was run smoothly. Breakfast time was very busy, but breakfast was plentiful, hot and good quality and the staff worked hard clearing plates and tables, as well as keeping the food topped up...and I have to commend the school children and teachers for their behaviour too. I have to admit when I heard there were a group of school children there I feared the worst, but they were polite, well behaved and generally quite a pleasure to be around. We would happily stay here again in the future, if we were in the area for any reason...as a keen concert goer, I may now also be a regular visitor to the LG Arena too! Thank you for a great stay to all x

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Janelu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JCH1709, General Manager at Holiday Inn Express Birmingham NEC, responded to this review, 9 July 2014
Thank you for your wonderful; review! We are pleased you enjoyed your recent stay with us and that the staff particularly Claire made you feel so welcome. I am sure that your trip to Silverstone was equally as exciting with some very good racing!
We hope to see you again when you next visit the NEC.
Regards
Fiona
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cumbria, United Kingdom
1 review
Reviewed 6 July 2014

Chose this venue for proximity to an event and because of a previously good experience with a different Holiday Inn Express. Room and hotel clean. Staff on arrival very pleasant. Staff not very efficient behind bar when people arrived back after the event. Took 20 minutes to get a drink and it wasn't that busy!

Breakfast was very poor. Hot glasses for cold drinks, had to wait for plates and actual breakfast itself left a lot to be desired.

On checking out was not asked if everything had been ok and if we had enjoyed our stay.

Won't be staying here again nor would I recommend it.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AnnieBelle2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JCH1709, General Manager at Holiday Inn Express Birmingham NEC, responded to this review, 7 July 2014
Dear AnnieBelle2014,

Thank you writing a review and telling us about your recent stay. I do apologise on this occasion that everything was not as you would expect.

We take pride in our customer service and it seems on this occasion some aspects were a disappointment. If you would like to call the hotel direct on 01217823222 I would welcome the opportunity to discuss your visit with you.
Regards

Fiona
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Birmingham
0.4 mi away
Premier Inn Birmingham Nec/Airport Hotel
1.0 mi away
Ibis Birmingham Airport - NEC
Ibis Birmingham Airport - NEC
#23 of 117 in Birmingham
1,772 reviews
1.1 mi away
Crowne Plaza Hotel Birmingham NEC
Show Prices
Show Prices
Show Prices
1.9 mi away
Holiday Inn Birmingham Airport
0.8 mi away
Ibis Styles Birmingham Airport NEC
1.3 mi away
Arden Hotel & Leisure Club
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Express Birmingham NEC? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Birmingham NEC

Property: Holiday Inn Express Birmingham NEC
Address: Bickenhill Parkway, Birmingham B40 1QA, England
Phone Number:
Region: United Kingdom > England > West Midlands > Birmingham
Amenities:
Bar / Lounge Free Breakfast Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
#49 Romantic Hotel in Birmingham
Price Range (Based on Average Rates): £
Hotel Class:3 star — Holiday Inn Express Birmingham NEC 3*
Number of rooms: 179
Official Description (provided by the hotel):
Holiday Inn Express Birmingham NEC is a modern hotel located in the grounds of the UK's largest exhibition centre, the National Exhibition Centre, 10 minutes from Birmingham International Airport and Train Station. Our modern rooms feature comfy beds, en-suites with power showers and air-conditioning. The rooms are kitted out with everything you need for a relaxing stay including free Wi-Fi, 32-inch TVs with Freeview and a choice of pillows. Tasty evening meals such as pastas, curries and burgers are served in the Great Room daily and you can grab a pint or glass of wine from the bar after a busy day. Our Express Start breakfast is included for every guest. Help yourself to toast, pastries, cereals, porridge, bacon bap or a helping of scrambled eggs, sausages and baked beans. The hotel has ample parking and is charged at £8 per night for residents. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Ebookers, Lastminute, IHG, Priceline, Expedia, Hotels.com, TripOnline SA, Traveltool, S.L.U., Evoline ltd, HRS, HotelQuickly and Cancelon so you can book your Holiday Inn Express Birmingham NEC reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Birmingham Nec Hotel Birmingham
Birmingham Holiday Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing