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“100% budget.”

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Holiday Inn Express Birmingham NEC
Ranked #39 of 117 Hotels in Birmingham
Durham
Level Contributor
81 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
“100% budget.”
Reviewed 16 March 2010

Did a last minute booking here for Crufts 2010. The hotel is a short drive from the Birmingham International Train Station/ Airport and NEC. The free shuttle bus has a limited service from the station between 15 minutes and 45 minutes past the hour. but NOT all day so do ring in advance to check times. Its on a first come first served basis with no signs and as there are only approximately 7 seats, stake your claim. The same applies to the shuttle to the NEC centre from the hotel.DONT wait inside the hotel, we had problems after queuing outside only to find someone who had been waiting inside tried to pip us at the post . Stand your ground guys or you will end up getting a taxi. We got one on arrival from Birmingham International at 5.00pm and didnt want to wait around 30 minutes for shuttle bus and it cost £7.
The hotel itself is very basic but clean with quickest check in I have ever experienced! Room was ok with TV, hairdrier, Shower and tea making stuff but its very basic fittings. I know it was Crufts weekend and you do expect dogs in all the hotels but we had a sleepless night with 3 dogs in the next room barking all night, which set off a chain reaction in other adjoining rooms. Added with children running around late at night and early morning it didnt make for a very good nights sleep. to be fair this isnt a problem with the hotel more an issue with the people staying in the hotel. Come on guys remember you have neighbours!!!The breakfast was what you would expect for a express hotel. Nothing to write home about but plenty of it. I have seen better dining areas in budget hotels.Theres a pub next door that sells pub grub until 10.00pm but was very busy so eat early if you can before the rush.

I would suggest if anyone is going down on Crufts weekend to book into a Birmingham City hotel as its only a 15minute train journey and I would imagine it would be quieter. Also I noticed that the Premier Inn seems to be closer to the NEC and having stayed in both the Premier and Holiday Inn Express, I think I would plumb for The Premier as its much better value for money. The Holiday Inn was £200 a night so not exactly cheap!!

So in conclusion - it delivers what it says but thats all.I would prefer to get the early booking rates at a more upmarket hotel although you may still have the problem of dogs on Crufts weekend.

  • Stayed March 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Durhamlady13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarlaHayes, Operations Manager at Holiday Inn Express Birmingham NEC, responded to this review, 8 April 2010
Thank you for taking the time to provide feedback on your stay at the Holiday Inn Express Birmingham NEC.

I personally take the time to review the comments / feedback from our guests and utilise any feedback received for recognition / training purposes.

Thank you for chosing the Holiday Inn Express Birmingham NEC and we look forward to welcoming you again to the hotel.

Kindest Regards


Carla Hayes
Operations Manager

carla@morethanhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Suffolk
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 February 2010

We stayed at this hotel for X factor tour at the LG Arena. The hotel itself was spotless and the room, although very small, was functional for our group of two adults and two 13 year old girls. All staff were extremely helpful and polite. Courtesy bus to train station was ideal for LG Arena and the driver was very helpful, he gave us a card to phone for a taxi on the way home, another polite driver and the charge was only £5. Breakfast was continental (cereal, toast, croissants, yoghurt, etc), everything was fresh and once again spotless. We would thoroughly recommend this hotel if you are going to an event at LG Arena.

  • Stayed February 2010, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ChesterBaby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarlaHayes, Operations Manager at Holiday Inn Express Birmingham NEC, responded to this review, 8 April 2010
Thank you for taking the time to provide feedback on your stay at the Holiday Inn Express Birmingham NEC.

I personally take the time to review the comments / feedback from our guests and utilise any feedback received for recognition / training purposes.

Thank you for chosing the Holiday Inn Express Birmingham NEC and we look forward to welcoming you again to the hotel.

Kindest Regards


Carla Hayes
Operations Manager

carla@morethanhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Blandford Forum, United Kingdom
Level Contributor
132 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 26 October 2009

Reasonably new hotel. It was comfortable and keenly priced. Breakfast was ok. There was a bar which did not take cash so you needed credit card pre-authorisation beofre you could buy a drink and they ran out of red wine. The room was fine and the bed comfortable. The habit of all the electrics going off within one second of removing the card was a bit poor. It isn't that hard to give it a twenty second delay. The hotel web site suggested a daily parking charge but in the event there was not one when I stayed.

Stayed October 2009, travelled on business
Helpful?
Thank Jeremy69Uk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarlaHayes, Operations Manager at Holiday Inn Express Birmingham NEC, responded to this review, 8 April 2010
Thank you for taking the time to provide feedback on your stay at the Holiday Inn Express Birmingham NEC.

I personally take the time to review the comments / feedback from our guests and utilise any feedback received for recognition / training purposes.

Thank you for chosing the Holiday Inn Express Birmingham NEC and we look forward to welcoming you again to the hotel.

Kindest Regards


Carla Hayes
Operations Manager

carla@morethanhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 8 October 2009

One night stay in early September. I needed somewhere close to the airport and the HI Express had very good rates.

Hotel is about 30 minutes walk from the airport terminal and there are no buses. Therefore your own transport is a good idea, or alternatively a taxi cost roughly £7, with the hotels shuttle (which only runs at peak times) a little cheaper.

I arrived early but was able to check in anyway. Room was functional, nothing fancy, just the standard HI Express. All furniture in the bedroom and public areas seemed to be in good condition.

Expensive WIFI is always an irritation and I was pleased not to have to use theirs.

Nice pub beside the hotel (The Little Owl) with plenty of character and reasonable prices. Had a good evening meal and a couple of pints there.

Breakfast in the morning was fine, again your standard HI Express continental buffet, nothing spectacular but fine for free.

All in all, not a family vacation spot but a good choice at a reasonable price for an overnight stay.

  • Stayed September 2009, travelled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JamieEighteen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarlaHayes, Operations Manager at Holiday Inn Express Birmingham NEC, responded to this review, 8 April 2010
Thank you for taking the time to provide feedback on your stay at the Holiday Inn Express Birmingham NEC.

I personally take the time to review the comments / feedback from our guests and utilise any feedback received for recognition / training purposes.

Thank you for chosing the Holiday Inn Express Birmingham NEC and we look forward to welcoming you again to the hotel.

Kindest Regards


Carla Hayes
Operations Manager

carla@morethanhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
shropshire
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 18 September 2009

Just one night stay with early departure for Airport. £84 including parking - think the extra £25 for the Crowne Plaza might have been worth it.

Room tired - poor lighting (plus bulb gone), kettle did not work, remote missing from tv (took two requests to replace). Mold on grouting in bathroom. Bed has had the best years of its life - sheet was ripped and pillows need replacing - they smelt.. Towels were poor quality and frayed. Walls scuffed and marked - would not take much to put right.

Receptionist who checked us in was fine and helpful

Vending machines poorly stocked with numerous items not available.

I guess it served its purpose but could have been much better for very little effort by owners. Wont go back.

  • Stayed September 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rcooke22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stroud, United Kingdom
Level Contributor
222 reviews
200 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
Reviewed 2 September 2009

We stayed here for one night on August 4th as a last minute decision. Flying from Birmingham International the following day we weren’t going to stay overnight until we were booking the airport parking and found a deal that included the hotel and a week of parking for only £55. The deal also included continental breakfast and for a family of four it seemed too good to be true (but it was).

Checking in was quick, getting to the room easy and the sofa bed had already been prepared for the children. The room, as expected, was not huge (the sofa bed took up the spare space) and the bathroom was compact. There is a clever door function that means the bathroom door and toilet door are one and the same – a very clever piece of space saving design.

The room is basic, but there are enough television channels to cater to all ages and if it just for an over-night stop then the hotel is fine. However my son, usually very easy to please, did note that the sofa bed wasn’t very comfortable, but the free continental breakfast was very good, especially considering it was included in the price.

Be aware that, in our experience at least, the hotel isn’t that easy to find as the hotel website suggests, so keep your wits about you if driving there! However, driving to the airport the following morning was very simple and quick.

For business people, or stays longer than a night, I would not recommend this hotel.

Liked – The price.
Disliked - Lack of space and uncomfortable sofa bed.

  • Stayed August 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MrHandBaggageOnly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 31 August 2009

I stayed at this hotel after a long haul flight into Birmingham Airport. It was a good find. The room was well priced at £40 and was clean and comfortable. The staff were very helpful. This was my first stay at a Holiday Inn Express and if this is the standard, I would definitely use the chain again. The rate included complimentary breakfast. This was an added benefit and was very nice...... self service with a range of cereals, bread, pastries, fruit and drinks.... more than adequate. The hotel was certainly fit for my purpose and as such I would recommend it without hestitation. The park and fly package run by the hotel looked very attractive and I would consider using this if I fly from Birmingham again.

  • Stayed August 2009, travelled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andrew_from_Hull
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Birmingham NEC

Property: Holiday Inn Express Birmingham NEC
Address: Bickenhill Parkway, Birmingham B40 1QA, England
Phone Number:
Region: United Kingdom > England > West Midlands > Birmingham
Amenities:
Bar / Lounge Free Breakfast Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
#49 Romantic Hotel in Birmingham
Price Range (Based on Average Rates): £
Hotel Class:3 star — Holiday Inn Express Birmingham NEC 3*
Number of rooms: 179
Official Description (provided by the hotel):
Holiday Inn Express Birmingham NEC is a modern hotel located in the grounds of the UK's largest exhibition centre, the National Exhibition Centre, 10 minutes from Birmingham International Airport and Train Station. Our modern rooms feature comfy beds, en-suites with power showers and air-conditioning. The rooms are kitted out with everything you need for a relaxing stay including free Wi-Fi, 32-inch TVs with Freeview and a choice of pillows. Tasty evening meals such as pastas, curries and burgers are served in the Great Room daily and you can grab a pint or glass of wine from the bar after a busy day. Our Express Start breakfast is included for every guest. Help yourself to toast, pastries, cereals, porridge, bacon bap or a helping of scrambled eggs, sausages and baked beans. The hotel has ample parking and is charged at £8 per night for residents. ... more   less 
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Also Known As:
Holiday Inn Express Birmingham Nec Hotel Birmingham
Birmingham Holiday Inn

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