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“Day 1 Opening”

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Castle Bromwich Hall Hotel
Ranked #13 of 52 Birmingham B&B and Inns
Falkirk
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Day 1 Opening”
Reviewed 5 November 2011

Well it's difficult to say anything good about this place from our stay!
1. No Sign to say it was actually there
2. Wet paintwork throughout hotel
3. No working heating
4. Rooms unfinished
5. Manager accused us of stealing light bulbs and breaking the shower oh and retuning tv!

  • Stayed October 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank RichRMP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christopher L, Manager at Castle Bromwich Hall Hotel, responded to this review, 6 November 2011
We are very sorry to hear that your experience at our hotel was not all that you wanted it to be. We did have some issues when we opened the hotel but I'm pleased to inform that these issues are being resolved.

As for the wet paint, there was no wet paint to our knowledge anywhere in the building as painting had been completed in the building a number of weeks before hand. We have double checked our decorating schedule and performed repeated building checks with no evidence of wet paint.

The heating was working but a little unpredictable due to new boilers but this issue has been completely resolved and now works exceptionally well.

Our open Guest Rooms are completely finished to high standards and have been enjoyed by many guests with many compliments.

At no point during any guest's stay has any member of management accused any guests of theft or damage of any kind. We can only apologise if this is the impression that you received.

We wish you all the best in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Dublin, Ireland
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 17 October 2011

We stayed here for 3nights recently and had a lovely time. It takes your breath away as you drive into its beautiful gardens and grounds.Upon entering you get a huge waft of burning turf and the cosy feel that comes with it. We were greeted by Hotel manager Christoper who was very helpful, he carried my bags all the way and left a lovely bottle of wine in our room. Our room was finished to a very high standard & was spacious. All the staff were extremely friendly and we'll definitly go back again next year. Well done Castle Bromwich Hall hotel!

  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank shoefloozy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Castle Bromwich Hall Hotel

Property: Castle Bromwich Hall Hotel
Address: Chester Road, Birmingham B36 9DE, England
Region: United Kingdom > England > West Midlands > Birmingham
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #13 of 52 B&Bs / Inns in Birmingham
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Castle Bromwich Hall Hotel 3.5*
Number of rooms: 34
Official Description (provided by the hotel):
17Th Century Splendour Today Set in 10 acres of beautiful mature walled gardens, Castle Bromwich Hall Hotel is a unique Grade 1 star listed country house hotel that combines understated luxury with an impeccable client focused service. Offering the very finest in dining and accommodation, Castle Bromwich Hall Hotel effortlessly provides high quality hospitality with faultless attention to detail. In a delightfully rural and peaceful setting, guests at Castle Bromwich Hall Hotel are taken out of the hustle and bustle of everyday life and transported back to a time where sophistication and elegance presided. Indulge in the surroundings and relax in the ambience of the beautifully restored Sixteenth century building, enjoying the many remaining original features including exposed wooden floors, intricate stone carvings and roaring log fires sympathetically combined with stylish modern furnishings, fabrics and finishes. Guests at Castle Bromwich Hall Hotel can enjoy both the grace of the past and the pleasures of the present in the Hotel's subtle fusion of the conventional and contemporary. The perfect retreat or the magnificent backdrop. Whether planning a wedding, a business conference, a family occasion or organising a special meal - whatever the reason - a stay at Castle Bromwich Hall Hotel will ensure you have an unforgettable time in the very finest of care. Offering a range of beautiful and unique rooms for your event, as well as the exceptional skills of the Hotel's award-winning culinary team, you can be sure that your guests or delegates will be suitably impressed with your choice of venue. ... more   less 
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