I booked to take my wife to the Castle Bromwich Hall Hotel for a nice surprise,
when I rang I was advised that low tea was available until about 4.30pm was asked my name and time (1615) when we arrived we stood around for about 5 minutes, there was no sign of a tea room although there were a couple of people drinking tea from low tables in what resembled a lounge area. there was a makeshift reception area but it was unmanned. eventualy we found somone without uniform or name badge that was rushing about that we presumed were staff and explained we had a booking for low tea, they showed us to a settee in the lounge where 2 ladies were already sat and said 'this is it' we felt extreemly uncomfortable, it would have been very difficult to take tea and scones at a coffee table so after a brief discussion my wife and I found the member of staff and explained it wasnt what we expected and left - she responded - oh ok - very dissapointing its a loveley building and we expected better - wont be going back real let down. The hotel would benefit from seeing how other hotels do low and high tea because they haven't got a clue.
- Official Description (provided by the hotel):
- 17Th Century Splendour Today Set in 10 acres of beautiful mature walled gardens, Castle Bromwich Hall Hotel is a unique Grade 1 star listed country house hotel that combines understated luxury with an impeccable client focused service. Offering the very finest in dining and accommodation, Castle Bromwich Hall Hotel effortlessly provides high quality hospitality with faultless attention to detail. In a delightfully rural and peaceful setting, guests at Castle Bromwich Hall Hotel are taken out of the hustle and bustle of everyday life and transported back to a time where sophistication and elegance presided. Indulge in the surroundings and relax in the ambience of the beautifully restored Sixteenth century building, enjoying the many remaining original features including exposed wooden floors, intricate stone carvings and roaring log fires sympathetically combined with stylish modern furnishings, fabrics and finishes. Guests at Castle Bromwich Hall Hotel can enjoy both the grace of the past and the pleasures of the present in the Hotel's subtle fusion of the conventional and contemporary. The perfect retreat or the magnificent backdrop. Whether planning a wedding, a business conference, a family occasion or organising a special meal - whatever the reason - a stay at Castle Bromwich Hall Hotel will ensure you have an unforgettable time in the very finest of care. Offering a range of beautiful and unique rooms for your event, as well as the exceptional skills of the Hotel's award-winning culinary team, you can be sure that your guests or delegates will be suitably impressed with your choice of venue. ... more less
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