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“Outstanding Historic Hotel” 5 of 5 bubbles
Review of Castle Bromwich Hall Hotel

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Castle Bromwich Hall Hotel
Ranked #13 of 54 Birmingham B&B and Inns
Birmingham, United Kingdom
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Outstanding Historic Hotel”
5 of 5 bubbles Reviewed 6 January 2013

The property is magnificent overlooking beautiful gardens. Due to the nature of this small historic house this is a boutique hotel, with limited facilities, but that’s understood. We stayed in the best room, for one night, with a four poster bed and a deep roll top bath for just over £100 between Christmas and New Year 2012 – what a bargain!

Unfortunately the hotel had just 6 other guests and because it had very few visitors, only 2 or 3 staff were on duty. We wanted a light snack rather than a formal dinner so the friendly receptionist/manager/barman (all the same person) did his best as the chef was not yet on duty. Our sandwich was fine but for some people this lack of choice would be unacceptable.
With so few people, it lacked atmosphere but I was happy to ‘drink in’ the spectacular history in peace.

I had a wonderful time in this hotel and sincerely hope it does well. It would make a breathtaking location for a wedding.

Room Tip: Stay in the main house
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  • Stayed December 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank LizzieMurphy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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441 reviews from our community

Traveller rating
    154
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    65
    51
    32
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (93)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Any
English first
Leicester, United Kingdom
Level Contributor
79 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 bubbles Reviewed 28 December 2012

Myself and my husband stayed here on the 15th december 2012 for a night with the party night included. On check in the staff were fantastic and very helpful and friendly. The room/suite was beautiful, very clean and more than we expected. We stayed for 1 night and went for the 3 course meal and party evening which was lovely. The food was rwally nice, plenty of it and hot. The service was second to none and the pleasantness made it a lovely stay. The party night afterwards was also really good with a great disco and bar. In the morning again the staff and food were fantastic and after breakfast we went for a walk in the gardens which was lovely.
I would definately recommend this hotel to anyone and we are hoping to stay again soon for our anniversary!
Fantastic place great staff top food and lovely rooms.

Room Tip: We chose the superior room over a standard double and it was well worth the difference in money.
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  • Stayed December 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank amy m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
winchester
Level Contributor
57 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 19 December 2012

I booked a twin room for my brother and myself. Very good rate (£79 inc breakfast for two), so based on other reviews I was expecting a pokey room outside the main house somewhere with a view of dustbins. (That would actually have been fine for what we needed.) It turned out we had a pair of connected spacious rooms, one with a single bed and one with a double, in the main house with a view over the garden and church behind.

I usually prefer to sleep with the window open, but didn't because of the noise of the motorway which is probably less then 1/2 mile away as crow (and noise) flies. Of course, the hotel can't help that, but you should take it into account.

My brother told me one of our ancestors was buried in that churchyard, which I certainly hadn't known ... that doesn't change this review.

The breakfast was a disappointment, though. The eggs tasted a little curious, and his haddock wasn't really as hot as it should have been. Also, the toast was pretty feeble sliced bread. More or less adequate, but no more; not in the same class as breakfast in most good UK B&Bs. I suppose we should have commented to the hotel at the time, but ....

Very helpful and friendly staff.

  • Stayed December 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank reluctanttraveller47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 14 December 2012

recently booked this hotel with a small group of friends as a base while going to the NEC and Birmingham. Please take our advise and avoid!

Like many reviews we booked rooms in the main house, only to find we were put in the outbuilding. I looked on booking.com and other websites before booking and the ROOM PHOTO'S ARE NOT ALL OF ROOMS HERE. Some are obviously taken from websites and other sources. While the rooms were bearable, they were tiny, bland and lacking in the character the hotel claims to offer in abundance. Premier Inn has better quality, bigger and more welcoming rooms. The views from the rooms were over flat roofs, car parks and building works. The grounds are dirty and untidy. Surley this hotel should not be open until it has been finished because it really looks like a half finished site.

They need to review what photo's they display and ensure they are of actual rooms in the hotel.

The staff were lacking in any sort of service training. Rude, patronising and not interested in the customers. When checking in, a chef (still in uniform) was stood in reception talking, laughing and shouting with the staff. A very unprofessional impression, especially considering their langauge and the topic of conversation.

The management seem to be non existent. If there are managers they really need to sort themselves out because based on our experience this hotel probably should be one of the worst in the UK. We asked to see a manager about our rooms and was told there wasn't one there, then when asked later we were told he was too busy to see us!!!

We did not sample the food as had dinner plans and the scene at breakfast can only be described as shambolic so when our coffee/tea order failed to arrive after 10 minutes we left and checked out. It was poorly staffed, nobody knew what was going on, who was entitled to what and staff literally taking hot food off customers saying "your groupon you cannot have cooked food"

Overall a badly managed, misleading hotel guests with false information and promises, staffed by people who should not be in the hospitality industry. Such a shame because in the right hands it could be magnificent. The managers should be ashamed.

  • Stayed November 2012, travelled with friends
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
5 Thank Ryan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Norwich, United Kingdom
Level Contributor
653 reviews
135 hotel reviews
common_n_hotel_reviews_1bd8 321 helpful votes
2 of 5 bubbles Reviewed 8 December 2012

This place looks impressive as you drive in, an old national trust type building. Reception is a desk plonked in the main hall, manned by enthusiastic staff. We were billeted in the renovated stable-block, which mean we had to leave the comfort and warmth of the hall and trudge across to an outside accommodation block to find our room. Upon arrival, the room was cold, as it obviously had not been occupied for a while. We had to put coats on every time we left the room. The room was very clean and modern, but it lacked character (eg not pictures on the wall). The bathroom was cold, large-tiled throughout and no heater.

The staff here are very polite and helpful. We found them a bit too enthusiastic – they constantly ask if we needed anything. When we entered the restaurant for diner we expected the usual hotel menu, but unfortunately they only had a very limited choice Christmas Menu; soup, pate, exotic fruits to start then fish, turkey and a veggie main. Three pudding choices to close. For this they charged £32.50/head. The starters were disappointing, clearly concocted to make the chef’s life easy on a busy party night – a slab of pate straight off the supermarket shelf, with a meagre slice of melba toast. The accompanying roll tasted “cheap and dry”. The turkey diner came plated; we were not asked if we wanted gravy, cranberry sauce, stuffing etc...it was just all on the plate. It was hot and the vegetable were fresh. The “lemon tart” was more like a crème brulee, but tasty enough. The service was quick and efficient; not surprising given the “ready meal” style food.

Breakfast was nice, hot and again well served by attentive staff.

This place could be really nice. It has pedigree, is comfortable and very clean. Unfortunately we found it lacking of all quality (decor/food/accommodation arrangements), which is what it has to provide for the price they charging.

Room Tip: Get a room in the main hall.
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  • Stayed December 2012, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank machinmad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Walsall, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 7 December 2012

Like many others, we booked a £99 Groupon one-night stay at this hotel. It was to celebrate our wedding anniversary. The reception welcome wasn't anything particularly memorable. In fact, there was a wedding being set up at the time and we felt a little bit like the staff were maybe distracted with that.

However, we found our way to our room, up a number of stairs and corridors. It certainly had the character feel of an old mansion, which is what we wanted. It's also been well renovated and, though there are a number of stairs in the place, there's also a disabled access lift for those with mobility problems.

The room was very nice. Quite small, but well appointed. However, though we'd asked for a garden view room if possible, they were only able to give us a room overlooking a back car park with a bin store at the end. For our wedding anniversary, we'd hoped for something a bit more romantic than that, so we decided to be cheeky and ask whether it would still be possible to be given a room with a better view. The manager was very understanding and asked us to wait while he tried to arrange something better.

It took about half an hour, during which we had a drink in the bar, but when he then took us to the room, we found that they'd given us the second best room in the house! It was called the 'Devereaux Room'. It was a huge dark wood panelled room with an enormous bed in the middle, but the highlight was the bathroom: it was almost as big, with a gorgeous walk in glass shower, standalone bath and two sinks. It was very special and we loved our time there. The funny thing was, though, that it had exactly the same view outside, just a floor lower! We certainly weren't going to complain this time, though...

The deal included the evening meal, which was enjoyable (though I think the wife's meat was a little overcooked) and breakfast, which was fine. Overall, the staff service felt like that of a new team learning the ropes a little, which I think was to be expected because the hotel hadn't long been opened. They were always very polite and helpful, though.

Overall, we had a really lovely time and we particularly appreciated the staff's efforts to bless us on our anniversary. We'd certainly recommend a short time there. It's located in fairly urban surroundings but, because of the big gardens, it is an enclave of its own. Worth a visit.

  • Stayed June 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank PJParkhouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham, United Kingdom
Level Contributor
70 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 4 December 2012

Castle Bromwich Hall has retained its historic feel when being renovated and turned into a hotel. The rooms in the Brew House are good value for money and nicely furnished. The finer more unique rooms are in the main building and are furnished in feel with the age and theme of the hotel. Staff are very helpfull and we use this hotel a lot for business colleagues and guests from the company where I work

  • Stayed December 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Bev N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Castle Bromwich Hall Hotel

Property: Castle Bromwich Hall Hotel
Address: Chester Road, Birmingham B36 9DE, England
Region: United Kingdom > England > West Midlands > Birmingham
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #13 of 54 B&Bs / Inns in Birmingham
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Castle Bromwich Hall Hotel 3.5*
Number of rooms: 34
Official Description (provided by the hotel):
17Th Century Splendour Today Set in 10 acres of beautiful mature walled gardens, Castle Bromwich Hall Hotel is a unique Grade 1 star listed country house hotel that combines understated luxury with an impeccable client focused service. Offering the very finest in dining and accommodation, Castle Bromwich Hall Hotel effortlessly provides high quality hospitality with faultless attention to detail. In a delightfully rural and peaceful setting, guests at Castle Bromwich Hall Hotel are taken out of the hustle and bustle of everyday life and transported back to a time where sophistication and elegance presided. Indulge in the surroundings and relax in the ambience of the beautifully restored Sixteenth century building, enjoying the many remaining original features including exposed wooden floors, intricate stone carvings and roaring log fires sympathetically combined with stylish modern furnishings, fabrics and finishes. Guests at Castle Bromwich Hall Hotel can enjoy both the grace of the past and the pleasures of the present in the Hotel's subtle fusion of the conventional and contemporary. The perfect retreat or the magnificent backdrop. Whether planning a wedding, a business conference, a family occasion or organising a special meal - whatever the reason - a stay at Castle Bromwich Hall Hotel will ensure you have an unforgettable time in the very finest of care. Offering a range of beautiful and unique rooms for your event, as well as the exceptional skills of the Hotel's award-winning culinary team, you can be sure that your guests or delegates will be suitably impressed with your choice of venue. ... more   less 
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