We (a couple and an 11-month old baby) stayed here for 4 nights in June 2011 while my husband attended an international conference nearby. The hotel was booked for us by the conference organizers, so we didn't have a say as to what rooms were blocked for us. The room we were given was on the 2nd floor and overlooked an inner courtyard. The room itself was roomy (our 11-month old had plenty of room to crawl around) and the bathroom contained a full bathtub (useful for the baby).
Since it's an older hotel, there wasn't much sound-proofing done to the rooms - we could hear the guests next door opening closet doors and turning on the television. Not great when you're trying to get some sleep. The room heater was next to the bed and I kept having to keep the baby from trying to touch it. The minibar/mini-fridge was a pain the butt to get open. We had asked to have all items removed so we could use the fridge for baby-related items and the staff kept locking the fridge door (had to call down a few times to get it unlocked).
Other than Bill the Concierge, every other staffer we encountered on property was super slow. Whenever we called down to reception the phone would ring at least 8-10 times before someone would answer. When questioned about that on our 2nd morning, the staff on hand said they turned down the ringer volume earlier and "forgot" to turn it back up. This happened to us throughout our 4 night stay. We also repeatedly asked for a power-plug adapter and were constantly told they were "out". The only available ones were for shavers - not really useful when needing to plug in a laptop.
The hotel itself is on a golf course and is pleasant enough, but going to and from Birmingham City Center is a bit expensive and cumbersome. We would take a taxi to the Birmingham International Station (15 pounds) and then catch the train into the city (3.90 pounds for a return ticket). Then take another taxi back to the hotel (another 15 pounds).
The room service was decent. The fish & chips wasn't excellent, but the Marriott burger was a favorite. Breakfast was included in our room rate and they had the standard fare - bread, eggs, sausages, beans, cereals, fruit. It was the same every day, but tasty.
We probably wouldn't stay here on our own accord again.
- Official Description (provided by the hotel):
- Centrally located near Solihull in the West Midlands, the Forest of Arden Marriott Hotel & Country Club is the perfect setting for business or leisure travel. Our convenient central location provides easy access to all modes of transportation making navigation seamless for all travel preferences. Ideal for a weekend getaway in Meriden, Birmingham, our hotel features a full-service spa, state-of-the-art fitness center, serene indoor pool, decadent restaurants and a picturesque golf course. ... more less
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- Also Known As:
- Forest Of Arden Marriott Hotel And Country Club
- Marriott Birmingham
- Marriott Coventry
- Coventry Marriott