We stayed at this Hotel for New Years Eve Black Tie Dinner and Dance for 2010 and 2011. I will give you the downside first... Last year they messed things up. Our freinds paid the deposit on their "Debit Card" and we gave them the cash. When it came to paying the final balance they took it a month too early (and took for both parties) so they had to pay the money back. As a result our rooms were upgraded. When it came to check out they gave us a bill for the whole amount as if nothing had been paid which we had to sort out at Reception before leaving. This year they did it again!!!! And we also had someone elses bar bill added to our bill. It was all sorted at Reception and they were apologetic. To be honest the staff are really nice so being angry with them is difficult.
ON THE PLUS SIDE.... Our rooms were beautiful. The beds are so comfy you really don't want to get up in the morning. There is so much to choose from for breakfast that you just don't know where to start.
The Dinner and Dance was lovely and they look after you well. Food was excellent! The staff as I said before are very nice, especially Phil who is the porter. His customer service is the best I have ever experienced and he is proud of his job. Nothing is too much for him and we were really pleased to see him again this year and he genuinely recognised us!!! And took our photos under the Christmas Tree again. How good is that eh!
The setting is amazing and Deer wonder onto the golf course as the players are taking their shots.
All in all we had a lovely time despite the bill problems.
I would recommend staying there especially for large functions/parties.
- Official Description (provided by the hotel):
- Centrally located near Solihull in the West Midlands, the Forest of Arden Marriott Hotel & Country Club is the perfect setting for business or leisure travel. Our convenient central location provides easy access to all modes of transportation making navigation seamless for all travel preferences. Ideal for a weekend getaway in Meriden, Birmingham, our hotel features a full-service spa, state-of-the-art fitness center, serene indoor pool, decadent restaurants and a picturesque golf course. ... more less
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- Also Known As:
- Forest Of Arden Marriott Hotel And Country Club
- Marriott Birmingham
- Marriott Coventry
- Coventry Marriott