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“So close!”

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Hotel Indigo Birmingham
Ranked #32 of 118 Hotels in Birmingham
Reviewed 28 December 2012

We live near Birmingham and regularly treat ourselves to a night in town (usually Malmaison or Hotel du Vin), this time we thought we'd try the new Hotel Indigo in the cube. Let's start with the positives: amazing views of Brum, nice atmosphere, friendly staff, good choice of eateries (Indigo Bar, Champagne Bar and Marco Pierre White).
Now the cons: IT ISN'T FINISHED PROPERLY! It smacks of a hotel that ran out of money in the final stages of design and decoration - cheap furnishings, places that need an extra lick of paint, cheap, flimsy tables in the bar etc. Such a shame as it really is so close to being a top class hotel - we still had a great night but will probably stick to Malmaison next time.

  • Stayed: December 2012, travelled as a couple
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Thank Claire N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suzanna N, Manager at Hotel Indigo Birmingham, responded to this reviewResponded 29 December 2012

Dear Claire N,


Thank you for your review on your recent stay with us at Hotel Indigo.
Very happy to see you enjoyed the fantastic views, the great atmosphere and found our staff very friendly.
Shame our furnishings wasn't to your taste.
Hopefully we will get to welcome you back again in the future.

Kindest Regards
Suzanna Naughton
Front of House Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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859 - 865 of 1,008 reviews

Reviewed 23 December 2012

Stayed last night for a trip in Birmingham. Lovely reception staff and the Spa was lovely with great facilities in the changing rooms. Room was spacious with a range of complimentary drinks. There's not much more you could ask for for the price.

Stayed: December 2012, travelled as a couple
Thank Wils87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suzanna N, Manager at Hotel Indigo Birmingham, responded to this reviewResponded 29 December 2012

Dear Wils87,

Thank you for your review on your recent stay with us at Hotel Indigo.
Very happy you enjoyed your stay with us. We do indeed have a lovely reception team that are an asset to us at Hotel Indigo and I make sure I acknowledge their hard work.

Should you wish to return to us in the future please do not hesitate to contact me directly suzanna.naughton@hotelindigobirmingham.com .

Kindest Regards
Suzanna Naughton
Front of House Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 December 2012

I understood a previous comment "like a Premier Inn" last night . The purple colour in the room, the laundry baskets in the corridors, the reception area were all typical Premier Inn. However there are a few upgrades - a tilting mirror in the bathroom, a host of plug sockets on the desk, an ipod dock clock, a roomsafe and a mini bar. Plus a larger shower and a few upgraded shower gels. What was way above the usual Premier Inn was without doubt the view from the 24th & 25th floors, fantastic breakfast served in Marco Pierre White restaurant, the Champagne bar and easy access to the Cube Spa. The car park is a completely different experience, inconvenient but so very cool. If the rate is good then this hotel is a fine option.

  • Stayed: December 2012, travelled on business
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Thank RoughClose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suzanna N, Manager at Hotel Indigo Birmingham, responded to this reviewResponded 29 December 2012

Dear Roughclose,

Thank you for your feedback on your recent stay with us at Hotel Indigo.
Glad you liked what we had to offer.
Should you wish to return in the future please do not hesitate to contact me directly suzanna.naughton@hotelindigobirmingham.com .

Kindest Regards
Suzanna Naughton
Front of House Manager

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Reviewed 18 December 2012

We stayed here for one night last weekend because we were going to a gig at the NIA and it was brilliant. We had a junior suite which was lovely, the shower was awesome with Aveda products supplied. The bed wasn't the most comfortable but for one night it was fine. There was a mini bar with complimentary water and snack - yum. They have the Marco Pierre White Steakhouse Bar & Grill where we had a few drinks and posh pish and chips and it was delicious. The bar & restaurant is very funky and has fab city views. The hotel itself is located about 10 mins from Birmingham New Street Station in The Cube with is right at the back of The Mail Box so is perfect for eating, drinking and shopping. We would definitely go back here again as we had a great stay and it was very reasonable - well worth a trip. :-)

  • Stayed: December 2012, travelled as a couple
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Thank Ciderspider1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suzanna N, Manager at Hotel Indigo Birmingham, responded to this reviewResponded 29 December 2012

Dear CiderSpider1,

Thank you for your review on your recent stay with us at Hotel Indigo.
Very happy you enjoyed your stay ad made the most of our facilities.

Drop me a line whenever you wish to return and I would be very happy to welcome you back suzanna.naughton@hotelindigobirmingham.com.

Kindest Regards
Suzanna Naughton
Front of House Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 December 2012

Stayed at the Indigo for a good night out in Birmingham! Upon on arrival we were greeted by Alex. She was very friendly and at the same time very professional in explaining all the relevant facilities that the hotel had to offer. Our room, situated on the 24th floor has a breathtaking view of the city. The complimentary bar was a nice touch, the bed was huge and incredibly comfy. Location wise you're right in the middle of everything, minutes from bars, restaurants and clubs and 5 mins from the main shopping area. Overall this is a chic, well run city centre hotel, the staff clearly care about its reputation and attention to details. Thanks Indigo we will be back!!!

  • Stayed: November 2012, travelled as a couple
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1  Thank mimmopomo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suzanna N, Manager at Hotel Indigo Birmingham, responded to this reviewResponded 29 December 2012

Dear Mimmopommo,

Thank you for your lovely review and comments regarding Alex, she is an asset to the Hotel.

Should you wish to return in the future please do not hesitate to contact me directly and we will be happy to welcome you back suzanna.naughton@hotelindigobirmingham.com

Kindest Regards
Suzanna Naughton
Front of House Manager

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Reviewed 16 December 2012

Wow!We stayed on the 24th floor, in a room that looked into the inner square layout.
Staff very helpful & friendly & made a point of showing an interest in what we were going to do a ‘tourists’ (visiting the Christmas market & meeting up with family!!)
Room – good layout & minimal furniture. All amenities on site – hair dryer, T&C, beautiful bathroom with a very handy ‘night light’ in the shower that gave a gentle glow to be able to find the bathroom at night time when half asleep.
Food – we only had the breakfast, which catered for everyone & had a great choice.
Bar – go for a drink in the bar. The views are spectacular and with the Christmas lights below us it was magical. Not bad bar prices either.
Location – very good. You can walk down the canal to Brindley Place which was fairly central to all we wanted. It felt safe at night too.
Only 1 negative point - (for us) the bed was too soft & squidgy - but this is personal choice & it was comfy
Fantastic hotel – would stay again.

  • Stayed: December 2012, travelled as a couple
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Thank Jayne2126
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suzanna N, Manager at Hotel Indigo Birmingham, responded to this reviewResponded 29 December 2012

Dear BooBoo2126,

Thank you for your review on your recent stay with us.

Very happy you enjoyed your stay with us and found my staff very helpful. The views really are spectacular from every angle of our top floors. Hope you had a lovely Christmas.

Should you wish to stay with us any time in the New Year I would be very happy to welcome you back, drop me a line anytime to suzanna.naughton@hotelindigobirmingham.com .

Kindest Regards
Suzanna Naughton
Front of House Manager

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Reviewed 8 December 2012

Situated in The Mailbox this chic hotel which had only being open for a year is well worth a stay for its location near to the shops and also the restaurants on the canal.
There is a very good MPW restaurant on the 25th floor which offers excellent views of the city and also on the same floor is a Champagne bar. This is well worth a visit even if you just want a drink as the setting is fantastic and the prices reasonable.
Breakfast is also taken in this restauarant and there is a very good choice and the food was well cooked and there is plenty of choice.
The rooms are very comfortable with a good TV, lovely monsoon shower and very comfortable beds.
There are complimentary snacks and drinks in your room as well.
The hotel was very peaceful and I enjoyed an excellent nights sleep.
Car Parking is underground and you need to go to reception to collect a fob and they will explaing how the underground box system works. It costs £18 for a days parking.
There are good shops within 2 minutes walk.

  • Stayed: December 2012, travelled on business
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Thank ANDY K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suzanna N, Manager at Hotel Indigo Birmingham, responded to this reviewResponded 29 December 2012

Dear AndyK,

Thank you for your review on your recent stay with us.
Happy to see you made the most of our facilities and got a nice warm welcome from my reception staff.
Drop me a line anytime in the future whenever you wish to return and we will be happy to give you another warm welcome back, suzanna.naughton@hotelindigobirmingham.com

Kindest Regards
Suzanna Naughton
Front of House Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Indigo Birmingham

Address: 200 Wharfside Street | The Cube, Birmingham B1 1PR, England
Phone Number:
Region: United Kingdom > England > West Midlands > Birmingham
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #32 of 118 Hotels in Birmingham
Price Range: £77 - £212 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Indigo Birmingham 4*
Number of rooms: 52
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