We first visited this hotel just four days after it first opened in December 2011, so what has changed over the past two years?? Firstly the check in was a lot smoother and we were in possession of our room key within five minutes! This time we booked an Executive room for a comparison with our prior stay, and I have to say I really do not like wooden floors in the bedroom, it just feels cold and noisy!! Our room on floor 24 overlooked the central courtyard (so no real view of the Birmingham skyline) it was minimalistic with furniture and fittings and only had a shower cubicle (no Bath) As I am a Platinum Priority Member and use the IHG group for up to 90 stays per year, I have to admit I really don't get what Hotel Indigo are trying to Offer?? My choice would be to use the Birmingham Crowne Plaza Hotel every time, as their Executive rooms are more comfortable, cosier (with carpets) and overall far cheaper in price!! Sorry Hotel Indigo but I will not be returning for a THIRD visit!!!
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