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Reviews (251)
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Traveller rating
74
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47
32
35
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All reviews train station cooked breakfast couple of nights hotel bar bed was comfortable full english budget hotel nec
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Reviewed 23 June 2014

Attended a wedding reception here on Saturday night, the room looked lovely great service from the bar staff, £3.00 a pint !!!, the buffett food was excellent.

Nice evening, would recommend for a party

Date of stay: June 2014
  • Trip type: Travelled with family
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2  Thank Sarah F
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Lucy K, General Manager at Sure Hotel by Best Western Birmingham South, responded to this reviewResponded 24 June 2014

Dear Sarah, all the team and I are happy to hear that you were impressed with our service throughout the event. We are very pleased that you would recommend us to others and hope to see you here again in the near future! Kind regards, Lucy

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Reviewed 22 June 2014

Stayed here while visiting the NEC Lovely hotel nice welcoming atmosphere. Staff friendly and polite a great team. Was able to get taxi direct to NEC and catch the train back. Will stay again next year.
Thank you

Date of stay: May 2014
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2  Thank Nreid76
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Lucy K, General Manager at Sure Hotel by Best Western Birmingham South, responded to this reviewResponded 24 June 2014

Dear Guest, thank you very much for the feedback following your stay with us at the Quality Hotel. I am pleased to hear that you have enjoyed our service and location and look forward to welcoming you here again next year! Kind regards, Lucy K.

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Reviewed 16 June 2014 via mobile

Stayed here for a change from usual place
and was lovely
quick check in, friendly staff
nice big room which was clean big bathroom clean
bed sooo comfy had fantastic sleep
We would stay again
mrs and mrs lee

Date of stay: December 2013
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3  Thank Colletteandnik
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Lucy K, General Manager at Sure Hotel by Best Western Birmingham South, responded to this reviewResponded 17 June 2014

Dear Guest, I am delighted to hear that you have enjoyed your recent stay with us here at the Quality Hotel Birmingham Airport/NEC. Thank you for sharing your experience. I hope you will come and visit us again in the near future. Kind regards, Lucy K.

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Reviewed 13 June 2014

Check-in very fast
Conveient location
Great beefeater next door
bed comfy, all the usual stuff needed
Shower good, toilet a bit cramped
TV works
barstaff friendly
42 quid for a room, brill value for one night

Date of stay: June 2014
  • Trip type: Travelled on business
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1  Thank MarkDavis_12
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Lucy K, General Manager at Sure Hotel by Best Western Birmingham South, responded to this reviewResponded 17 June 2014

Dear Mark, thanks for your feedback. We are glad to hear that you have enjoyed our service. Looking forward to welcoming you here again! Kind regards, Lucy K.

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Reviewed 30 May 2014

I stay here on business trips 1-2 times a month. Over the last year or so there has been a lot of little changes. Each time I come here it seems to have improved. The food in the restaurant is good, the breakfast is good. The staff are all friendly and helpful.
We had to use the conference room recently, and found it to be very adequate. And the buffet laid on was excellent.

Date of stay: May 2014
  • Trip type: Travelled on business
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    • Cleanliness
    • Service
1  Thank chelskira
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Lucy K, General Manager at Sure Hotel by Best Western Birmingham South, responded to this reviewResponded 17 June 2014

Dear Guest, we are so very pleased to hear that you enjoy staying with us when travelling for business. We always try our best and it is great to see guests returning to us again. Hope to see you very soon! Kind regards, Lucy K.

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