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“Ideal for a night at the NEC”

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Quality Hotel Birmingham South/NEC
Ranked #91 of 118 Hotels in Birmingham
Cardiff, United Kingdom
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
“Ideal for a night at the NEC”
3 of 5 bubbles Reviewed 7 July 2014

Booked a room here through Booking.com £45 for the night , not bad considering Robbie Williams was on at the NEC.
Check in was fast and the staff very polite and helpful. There is plenty of parking at the rear of the hotel.
The room (137) was basic and situated at the rear of the hotel overlooking the platforms at Acocks Green Station.
the fact that the room was overlooking the platform meant it was quite noisy with the trains.
Double bed, tea and coffee facilities, shower and bath.
The corridors leading the the rooms are a bit dated and could probably do with a good clean,
I noticed that on one of the window sills in the corridor was a coffee mug which had cobwebs on it between the mug and the window, it was later removed by a cleaner but the coffee stain was left behind.?
I am not expecting a 5 star standard for £45 but these things are basic.
Also the fire door at the end of the corridor looked a bit suspect, the break glass bolt to open lock was not in tact .

I have only mentioned these few flaws hoping the hotel management will see it and address the problems, it would not put me off staying again if going to the NEC or City Centre.



This is a good hotel for a 1 night stop though, ideally situated next to the train station, 3 stops to Moor street (city Centre) then a short walk to New street for a train to Birmingham international,

Room Tip: Avoid 137 if you want to sleep. Noisy
See more room tips
  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank woggle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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166 reviews from our community

Traveller rating
    51
    41
    32
    19
    23
See reviews for
15
37
14
68
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • German first
  • Italian first
  • Polish first
  • Spanish first
  • Any
English first
Birmingham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 2 July 2014

What a fantastic place. We chose this venue because a few people had recommended it. The staff were welcoming and went our there way to be helpful and polite. The Buffet was fabulous, fresh food was replenished regularly. We have had so many text and messages from family and friends expressing how wonderful the wake was. Thank you for helping us make our Dads funeral
a special day .

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jayne J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lucy K, General Manager at Quality Hotel Birmingham South/NEC, responded to this review, 28 July 2014
Dear Jayne, it is great to hear that the day went well and your guests have enjoyed the service as well as the food provided for the function. We hope that we have met all your expectations and would like to thank you for choosing our venue and for the brilliant review! Kind regards, Lucy K.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chester, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 29 June 2014 via mobile

Dropped lucky and got a double room through booking.com on a managers special.
Hotel is a good size and first impression was good. All the staff were very friendly and helpful. The room was perfect for my 4 night stay and have to say spotlessly clean and fresh. couldn't find fault at all. Would stay again if my budget allowed.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ian W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lucy K, General Manager at Quality Hotel Birmingham South/NEC, responded to this review, 28 July 2014
Dear Sir, thank you so much for the positive review! We are all very pleased to hear that you had an enjoyable stay at the Quality Hotel and look forward to welcoming you here again when you are next in the area. Kind regards, Lucy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham, United Kingdom
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 23 June 2014

Attended a wedding reception here on Saturday night, the room looked lovely great service from the bar staff, £3.00 a pint !!!, the buffett food was excellent.

Nice evening, would recommend for a party

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sarah F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lucy K, General Manager at Quality Hotel Birmingham South/NEC, responded to this review, 24 June 2014
Dear Sarah, all the team and I are happy to hear that you were impressed with our service throughout the event. We are very pleased that you would recommend us to others and hope to see you here again in the near future! Kind regards, Lucy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 22 June 2014

Stayed here while visiting the NEC Lovely hotel nice welcoming atmosphere. Staff friendly and polite a great team. Was able to get taxi direct to NEC and catch the train back. Will stay again next year.
Thank you

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Nreid76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lucy K, General Manager at Quality Hotel Birmingham South/NEC, responded to this review, 24 June 2014
Dear Guest, thank you very much for the feedback following your stay with us at the Quality Hotel. I am pleased to hear that you have enjoyed our service and location and look forward to welcoming you here again next year! Kind regards, Lucy K.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 16 June 2014 via mobile

Stayed here for a change from usual place
and was lovely
quick check in, friendly staff
nice big room which was clean big bathroom clean
bed sooo comfy had fantastic sleep
We would stay again
mrs and mrs lee

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Colletteandnik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lucy K, General Manager at Quality Hotel Birmingham South/NEC, responded to this review, 17 June 2014
Dear Guest, I am delighted to hear that you have enjoyed your recent stay with us here at the Quality Hotel Birmingham Airport/NEC. Thank you for sharing your experience. I hope you will come and visit us again in the near future. Kind regards, Lucy K.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edwinstowe, United Kingdom
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 13 June 2014

Check-in very fast
Conveient location
Great beefeater next door
bed comfy, all the usual stuff needed
Shower good, toilet a bit cramped
TV works
barstaff friendly
42 quid for a room, brill value for one night

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MarkDavis_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lucy K, General Manager at Quality Hotel Birmingham South/NEC, responded to this review, 17 June 2014
Dear Mark, thanks for your feedback. We are glad to hear that you have enjoyed our service. Looking forward to welcoming you here again! Kind regards, Lucy K.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Quality Hotel Birmingham South/NEC

Property: Quality Hotel Birmingham South/NEC
Address: 49 Sherbourne Road | Acocks Green, Birmingham B27 6DX, England (Formerly Bridge House Hotel)
Region: United Kingdom > England > West Midlands > Birmingham
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #91 of 118 Hotels in Birmingham
Price Range (Based on Average Rates): £
Hotel Class:3 star — Quality Hotel Birmingham South/NEC 3*
Number of rooms: 50
Official Description (provided by the hotel):
Quality Hotel offers a clean, cosy and affordable accommodation. We are located just 6 min away on the train from Birmingham city centre and less than 15 min drive (under 5 miles) from the NEC and the Airport. All our rooms include FREE Secure Car Parking, FREE Tea/coffee and FREE Wi- Fi for each of our valuable guests. The hotel has a 24-hour reception and each of our comfortable rooms has a private bathroom with either a shower or a bath, a TV, work desk, tea/coffee making facilities and high speed wireless internet connection. The Pillars Restaurant is open for dinner Monday-Friday between 18:30 - 21:30 and alternative Saturdays. The hotel bar is stocked with variety of beers and a good wine list. Acocks Green Train Station is located less than a minute walk from us with the famous Bullring Shopping Centre just 3 train stops away. ... more   less 
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Also Known As:
Bridge Hotel Birmingham

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