We found the staff to be helpfull and friendly. We set off to find our room and as we went through a fire door a smell of what we at first thought was damp hit us, it was really strong. We went into our room and the window was open but the room still smelt. We soon realised that the drains in the bathroom were the cause of the smell. We kept the door shut which helped a lot.
The room itself is very spacious, clean and comfortable. The bathroom is quite big too. Apart from the smell the grout between the tiles on the floor is missing or very grubby, the grout around the shower could do with seeing some cleaning fluid...
Breakfast was okay but we had to wait ages to be served, we knew the hotel was busy but even so, only one member of staff allowed to take breakfsas orders! When we got our food it was piping hot and very nice.
If it wasn't for the smell in the bathroom (and corridor) this review whould have had four stars and perhaps a five.
Would I stay again, yes but not down the corridor from room 207 onwards!
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- Also Known As:
- Eaton Hotel Birmingham