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“convenient stay” 3 of 5 bubbles
Review of Eaton Hotel

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Eaton Hotel
Ranked #13 of 117 Hotels in Birmingham
Certificate of Excellence
Birmingham
Level Contributor
174 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
“convenient stay”
3 of 5 bubbles Reviewed 12 December 2012

The hotel is situated out of the centre on a busy road but that means free parking and good bus service. STaff very helpful. Our room was showing signs of wear and tear but was adequate. Staff very nice and friendly at Reception and breakfast.
Would stay there again if the price was right

  • Stayed December 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Easytobook.com

Helpful?
1 Thank Graeme C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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556 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (108)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Spanish first
  • Any
English first
Somerset, United Kingdom
Level Contributor
54 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 11 December 2012

A quiet and comfortable room at the back of the hotel. Contains all the amenities you may require, adjust the thermostat as you enter ours was up high and it became very hot. Breakfast was excellent a wonderful choice, the smoked haddock and scrambled eggs were great. After a day at the German markets we decided to eat in the Hotel the steaks and wine selection were very good. All the staff from reception, dinner, bar and breakfast were helpful and friendly. Location is ideal 20 minute walk or 5 minute bus ride into the centre. Would definitely stay here again.

Room Tip: Request a room to the back of the hotel on 2nd floor, no road noise or celebration noise from the fu...
See more room tips
  • Stayed December 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank PD_SD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 9 December 2012

Stayed here for 2 nights to visit German markets and on recommendation of a friend to sample their steaks in hotel restaurant. Found staff to be very friendly and helpful. Meal was really good and steak was fantastic - the best I've had in this country for a long time. Spoilt for choice with breakfast which was served promptly but not to the point of rushing you. Room was great. All in all a great hotel ideally located for city no bad points at all. Thanks for a feat stay

Stayed December 2012, travelled as a couple
Helpful?
1 Thank Linda J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Durham, United Kingdom
Level Contributor
110 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 bubbles Reviewed 3 December 2012

Had a special deal which included breakfast – so good value for money. Very clean; comfortable; good breakfast. Very very busy on the Saturday night – so parking was a bit of a nightmare, but managed. Room on the Hagley Road is noisy and with the window closed was stuffy. All in all a good stay.

Room Tip: Ask for a room at the back
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  • Stayed December 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank LeoDurham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rainham, United Kingdom
Level Contributor
33 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed 20 November 2012

Good value well equipped room for a business trip, the reception staff were friendly and helpful. A lovely choice of fresh fruit and a good selection of cooked breakfast but I did had to wait quite a while to order breakfast in a dinig room with only one other occupant.. My beakfast expereince could have been better, no espresso or a capuccino available, but the most disapointing aspect was that both my breakfast and the toast were burnt - they were very swiftly served once my order was taken leading me to think that the components had sat waiting for too long.. The waitress could do with re-training on how to handle a customer complaint - my carbonised tomato, charred bacon and sausage with a thick black stripe down one side was incredulously whisked away with loud protestations that most guest prefer their food like that and then loud announcements as she stormed into the kitchen declaiming the first complaint in thousands of breakfasts served. It all could have been handled so much more pleasantly On balance I would stay again as its a good location, fair price and quality surroundings, hopefully the charred breakfast was a blip and someone will take the waitress to one side for a spot of customer service training.

  • Stayed November 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Fussymare-upchurch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nottingham
Level Contributor
66 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 bubbles Reviewed 19 November 2012

We found the staff to be helpfull and friendly. We set off to find our room and as we went through a fire door a smell of what we at first thought was damp hit us, it was really strong. We went into our room and the window was open but the room still smelt. We soon realised that the drains in the bathroom were the cause of the smell. We kept the door shut which helped a lot.

The room itself is very spacious, clean and comfortable. The bathroom is quite big too. Apart from the smell the grout between the tiles on the floor is missing or very grubby, the grout around the shower could do with seeing some cleaning fluid...

Breakfast was okay but we had to wait ages to be served, we knew the hotel was busy but even so, only one member of staff allowed to take breakfsas orders! When we got our food it was piping hot and very nice.

If it wasn't for the smell in the bathroom (and corridor) this review whould have had four stars and perhaps a five.

Would I stay again, yes but not down the corridor from room 207 onwards!

Room Tip: Room 207 and the corridor smelt of drains, other rooms in that corridor may have the same issue.
See more room tips
  • Stayed November 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank AlistairNottingham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 8 November 2012

After looking for a while online for a nice affordable hotel and looking at customer reviews this seemed like the best hotel. On arrival and departure we was greeted by friendly staff members. Our room was big, clean, spacious with a very comfortable bed, a big television and a clean stylish bathroom. Our room was private with no disturbances. Only downside was that the room was a tad cold but my hot water bottle sorted me out. All in all we enjoyed our stay and would definitely stay here again!

  • Stayed November 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Amyld115
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Eaton Hotel

Property: Eaton Hotel
Address: 279 Hagley Road, Birmingham B16 9NB, England
Region: United Kingdom > England > West Midlands > Birmingham > Edgbaston
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
#2 Romantic Hotel in Birmingham
#5 Business Hotel in Birmingham
#12 Family Hotel in Birmingham
Price Range (Based on Average Rates): £
Hotel Class:3 star — Eaton Hotel 3*
Number of rooms: 52
Reservation Options:
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Also Known As:
Eaton Hotel Birmingham

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