I booked the best suite in the hotel at an advance purchase rate and it was worth every penny...a bargain even!
it was the penny black suite with its own steam room, massage room, cinema room, 3bathrooms, lounge..I could go on...words do not do it justice, I have never stayed in such a luxurious room, simply amazing.
The cinema screen didnt work and we called reception and a maintenace guy was sent up to have a look. He waa very nice and friendly and managed to fix it. We requested a late checkout with the night receptionist and he agreed but never said anything about a fee. Upon checkout we were told we would be charged. I agreed to pay as I didnt mind, but my partner explained that we were not informed and thought it was complimentary, and the young man promptly took it off my bill without even us requesting it.
Location couldnt be any better, slap bang in the heart of the city centre everythig within walking distance.
I cannot fault this hotel, I am still bowled over by the room. I saw pictures and a description on the internet before booking, but my expectations were more than exceeded. Great hotel, deffo recommended!
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- Also Known As:
- Malmaison Birmingham Hotel Birmingham
- Malmaison Hotel Birmingham
- Birmingham Malmaison Hotel