First visit to the Malmaison .
Check in slow and protracted . After paying £175 for one night without breakfast charged £50 deposit for extras. It was Saturday night just before Xmas and they were fully booked . Room dusty and the furniture showing signs of wear and tear .
Tea and coffee making facilities poor . Incomprehensible sachet of "real" coffee . Mini Bar fine f over priced . Access to the hotel awkward . Try finding your room as each room door numbers are difficult to read and it's far too dark . Bed comfortable and a quiet room so this was ok. Checkout long queue but enough staff to cope ( just ! ) Very disappointed and would rather stay at the Hyatt or the Premier Inn next time
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- Also Known As:
- Malmaison Birmingham Hotel Birmingham
- Malmaison Hotel Birmingham
- Birmingham Malmaison Hotel