Where do I start.....
Check- in very slow...
Room very dark with tired looking furniture ( we had been upgraded from basic!). Very little natural light & air conditioning kept the room at sub zero temperature ( despite turning it off numerous times)
Bathroom just ok, not illuminated well at all ( great if you like doing your makeup in candle light)
Hotel corridors shabby & carpets needed hoovering... Lifts were a disgrace.
Dinner was nothing special... Cauliflower soup starter served in a cup & saucer was less than elegant & the champagne sorbet was crushed ice.... Service was slower than snail pace & our 9pm reservation concluded with dessert being served at midnight!
We moved to the bar with the hope of enhancing our evening.... Even more disappointment.... Cold with zero ambiance, uncomfortable furniture and again, poor service
One of the lowest points on this colourful evening was my visit to the ladies room where just outside the door by the shabby sofas a party reveller had vomited & no one had cleaned up the mess!
Every year we go to Cielo.... Impeccable service, exquisite food & relaxing ambiance....& we chose Malmaison instead... We must be deluded!!!
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- Also Known As:
- Malmaison Birmingham Hotel Birmingham
- Malmaison Hotel Birmingham
- Birmingham Malmaison Hotel