We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Difficult to beat. One of Birmingham's best hotels”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Malmaison Birmingham
Ranked #25 of 118 Hotels in Birmingham
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Difficult to beat. One of Birmingham's best hotels”
Reviewed 27 March 2014

I stay at this hotel regularly for business at least 3 days per week and find it difficult to fault the place. Rooms are clean and comfortable and the staff are 1st rate and always eager to help.

The bar is a popular meeting place for a wide spectrum of people and is always lively and friendly. The bartender Alp deserves special mention - the sort of guy who remembers what you're drinking, always a friendly greeting and remembers your name. Old world charm.

I have stayed at similar class and star rating hotels in Birmingham but always return to Malmaison.
A great hotel in a fantastic central location.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Afraser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen W, General Manager at Malmaison Birmingham, responded to this review, 8 April 2014
,
Good Afternoon A Fraser,

Thank you for your post
It is pleasure to read reviews from our regular guests that we value so much.
The team appreciate your comments and great to hear we offer a confortable place to stay whilst your away from home
We look forward to welcoming you back very soon

Many Thanks
Stephen Woodhouse
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

2,200 reviews from our community

Traveller rating
    754
    780
    385
    172
    109
See reviews for
160
926
77
541
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (289)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Birmingham
Level Contributor
68 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 23 March 2014 via mobile

On the whole this is a nice hotel, staff friendly and helpful however the two rooms myself and friend were staying in were quite dirty nasty stains on the carpets, cobwebs on the ceiling,lamb shades were filthy, bathroom floor had hairs and dust clearly hadn't been mopped, throw on the bed had stains don't like to think what they were if it had just been the one room fair enough but both were as bad one on second floor and one on third clearly problem with the housekeeping really let's a nice hotel down

Stayed March 2014, travelled as a couple
Helpful?
2 Thank em2309
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 23 March 2014

We booked two rooms and visited Birmingham with friends.
I would highly recommend this hotel if you enjoy stag parties, stained bedding and shabby bathrooms.
The hotel is in need of an overhaul (chips and damage everywhere) and housekeeping to show a little care and common sense.
We asked house keeping to replace the stained bedspreads in both of our rooms, and the response was "We don't that've any clean ones". Surely it is best to throw a bedspread away if it is stained. We also notice food trays everywhere. We suggested to housekeeping to remove the trays in the hallways, and he said it was someone else's responsibility, not his.
Nobody seems to care.

Room Tip: Book with their sister hotel brand!
See more room tips
  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank bishandrach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Devizes
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 23 March 2014 via mobile

Nice lighting and stylish furniture. Well sound proofed reasonable sized rooms but some the details let this hotel down. Cheap and nasty kettle and hair dyer. My room service burger was cold and fries burnt. Poached eggs the next morning were served cold. Wifi is free but so slow I used 3G. Slow check out but very friendly staff. Room was £153 with breakfast.

Stayed March 2014, travelled on business
Helpful?
Thank DavidMDevizes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Victoria, Australia
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 21 March 2014

In Birmingham for business and this is one of our travel companies standard hotels so stayed here a few times. Its in a very central location within 10 minutes of the main shopping centre of Birmingham and also the "mailbox" including Harvey Nichols is right next door. Rooms are decent, going for a 'funky' feel. The restaurant and bar attached are nice and both breakfast & dinner there were good. Will be staying there again.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Martin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daventry, United Kingdom
Level Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 20 March 2014 via mobile

A regular flow of people talking loudly as they went to and from their rooms through to 4am this morning ruined what otherwise seems a nice city centre hotel. Noise wasn't helped by the continual banging of room doors despite the door closers. Need to be replaced by more effective ones. That certainly is within the control of the hotel management. Was woken every half hour or so by different (selfish, uncaring) people in the corridor. Thought it would quieten down around midnight - with it being a Wednesday night - but sadly not, otherwise it'd have been bearable.

Everything else was fine. Good breakfast, restaurant area and room. Just a shame £119 for a very disturbed sleep is a little too much.

Stayed March 2014, travelled on business
Helpful?
Thank Dan1402
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chester, United Kingdom
Level Contributor
211 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 19 March 2014

Stayed for one night with work, arrived at about 6.20pm, as did everyone else judging by the queue at Reception, after a short wait check in was fuss free though.
Nicely appointed room, amazingly comfy bed and spotless bathroom with nice toiletries….all good. I made a hot drink quickly showered, used the iron and left, so far so good.
After returning in the evening I was thirsty but did not want a hot drink, water would be fine. I was disappointed that the only water available was nearly £3 from the mini bar, surely a bottle of water should be free.
After a good sleep I was looking forward to breakfast, the cold buffet was well stocked, amazing granola and muesli. Hot food service was a little slow but they were very busy.
All in all a great hotel which I would recommend.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ali B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Birmingham hotels
Staying Cool at the Rotunda
#1 of 118 in Birmingham
4.5 of 5 bubbles 902 reviews
Ladywood
Hyatt Regency Birmingham
Hyatt Regency Birmingham
#7 of 118 in Birmingham
4.5 of 5 bubbles 2,893 reviews
Hotel La Tour
#9 of 118 in Birmingham
4.5 of 5 bubbles 2,358 reviews
Show Prices
Show Prices
Show Prices
Ladywood
Hotel du Vin & Bistro
Hotel du Vin & Bistro
#37 of 118 in Birmingham
4.0 of 5 bubbles 1,492 reviews
Hotel Indigo Birmingham
#27 of 118 in Birmingham
4.0 of 5 bubbles 961 reviews
Ladywood
pentahotel Birmingham
pentahotel Birmingham
#12 of 118 in Birmingham
4.0 of 5 bubbles 2,358 reviews
Show Prices
Show Prices
Show Prices

Been to Malmaison Birmingham? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Malmaison Birmingham

Property: Malmaison Birmingham
Address: The Mailbox 1 Wharfside Street, Birmingham B1 1RD, England
Region: United Kingdom > England > West Midlands > Birmingham > Ladywood
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Wheelchair access
Hotel Style:
#4 Spa Hotel in Birmingham
#11 Luxury Hotel in Birmingham
#25 Business Hotel in Birmingham
#34 Romantic Hotel in Birmingham
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Malmaison Birmingham 4*
Number of rooms: 189
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Odigeo, Ebookers, TripOnline SA, Traveltool, S.L.U., HRS, Cancelon and Evoline ltd so you can book your Malmaison Birmingham reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Malmaison Birmingham Hotel Birmingham
Malmaison Hotel Birmingham
Birmingham Malmaison Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing