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“Not as good as last time”

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Malmaison Birmingham
Ranked #22 of 117 Hotels in Birmingham
Certificate of Excellence
Level 3 Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Not as good as last time”
Reviewed 10 August 2014 via mobile

This was our second stay after visiting last year. We decided to stay at Malmaison again after a great experience last time, but we were far less impressed this time round.

I booked a superior double after finding a deal online, but the room wasn't really superior at all to the standard double we had last time. There was a 'chill-out' area which consisted of two leather chairs and upperclass magazines, and a separate shower in the bathroom, but only a basic shower. Also, the air con was noisy during the night. Despite all this, the bed was comfy and the breakfast next morning was fab.

Stayed August 2014, travelled as a couple
Helpful?
Thank John T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (299)
Date | Rating
  • Arabic first
  • English first
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  • Japanese first
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  • Russian first
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English first
London, United Kingdom
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 August 2014

Stayed between 21/07/14 and 01/08/14 on business. The general décor is very nice, restaurant great and the staff can be very helpful. There was a lady on reception, Danielle, and a gentleman in the restaurant, Jurijs, who were particularly helpful and deserve a thanks!
N

  • Stayed July 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NsjNsj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham, United Kingdom
1 review
Reviewed 6 August 2014

We stayed over for one night with a meal as part of a deal. The room was lovely and the staff were very welcoming. We both enjoyed our meal and the service we received from Ben, our waiter, was fantastic. I would definitely recommend both the hotel and restaurant.

  • Stayed July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Josh H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leicester, United Kingdom
Level 4 Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 6 August 2014

Great for spa, shopping, weekend in Birmingham. Great rooms which are very clean and pleasant staff. Spa was overcrowded in my opinion so we ended up having to sit in a pretty full relaxing zone area before treatments and the other facilities were too busy to use. The hotel has a great atmosphere as does the restaurant and food is of an average standard although you do get value for money.

  • Stayed April 2014, travelled with friends
    • Location
    • Rooms
    • Service
Helpful?
Thank Shell148
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
England
Level 5 Contributor
49 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 5 August 2014

stayed here 2 nights on business, right in the heart of the city centre with the cannels at the back with bars and restaurants in the mailbox. Great location and easy for meeting. rooms are a good size and well equipped bathroom. Air con was a god send as it was over 30C!

Breakfast was a little different, hot food was to order and cereals, bread and fruit was buffet. I ask to have the waffles but they had run out of batter and could not make anymore which I was a little miffed at 8am...the waitress try to help by asking the cook to make more but this was not an option. I didn't fancy anything else so I just stuck with fruit, this was just a little niggle.

We had a lunch meeting and the summer menu was amazing and kept me full all day, well worth a visit for an evening meal. food is to a very high standard and not too expensive. Overall great hotel and would stay again

  • Stayed July 2014, travelled on business
    • Value
    • Rooms
    • Service
Helpful?
1 Thank travel_the_world2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 6 Contributor
179 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 3 August 2014 via mobile

Nice hotel in Birmingham. I had low expectations for my first overnight stay in this city and i was quite pleasantly surprised. Location is pretty central - 5 min walk from the main train station. Hotel is modern and in good condition. Contemporarily decorated. Room was of a good size. Quiet, didn't hear neighboors or outside noise. Nice bar and restaurant, with a small external terrace for smokers. Service was friendly. Overalk, a good experience. Would recommend for a short stay in Birmingham.

Stayed July 2014
Helpful?
Thank BigSur707
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 August 2014 via mobile

Met with some clients in the bar area. Most efficient service from every single member of staff. Wonderful coffee. Superb luncheon too. Only stayed for a couple hours whilst in the midlands to meet up with a client, but I was impressed.

The bar person was a real credit unfortunately I didn't get his name but he was superb.

  • Stayed July 2014
    • Location
    • Cleanliness
Helpful?
Thank Jennifer T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Malmaison Birmingham

Property: Malmaison Birmingham
Address: The Mailbox 1 Wharfside Street, Birmingham B1 1RD, England
Region: United Kingdom > England > West Midlands > Birmingham > Ladywood
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Wheelchair access
Hotel Style:
#4 Spa Hotel in Birmingham
#9 Luxury Hotel in Birmingham
#25 Business Hotel in Birmingham
#34 Romantic Hotel in Birmingham
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Malmaison Birmingham 4*
Number of rooms: 189
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Also Known As:
Malmaison Birmingham Hotel Birmingham
Malmaison Hotel Birmingham
Birmingham Malmaison Hotel

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