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“Nice but could do better.” 3 of 5 bubbles
Review of Malmaison Birmingham

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Malmaison Birmingham
Ranked #23 of 117 Hotels in Birmingham
Barry
Level Contributor
36 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Nice but could do better.”
3 of 5 bubbles Reviewed 14 August 2014

First the good stuff. Check in very smooth, the room was large and clean and a 1st class breakfast.
Not so good but it could be OK for you, to me it felt like the bed was that firm it was like sleeping on a plank. Like coffee? so do I but the hospitality tray had not been replenished by housekeeping and there was only 1 of the small milk cartons available, at first this was not a big deal as I was going out almost straight away after checking in and on my return I asked at reception if they had a couple of the milk cartons I could have, they said no "but I will send some up". No they never arrived. A blip in service but its the sort of thing you remember.

  • Stayed August 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Service
Helpful?
Thank Thebaldoneontheleft
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,129 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (278)
Date | Rating
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English first
Telford, United Kingdom
Level Contributor
11 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 13 August 2014

Stayed at the malmaison for our wedding anniversary for just one night. Room was beautiful and very stylish with some lovely touches.
Staff were very efficient and polite and the breakfast was lovely.
To top off our stay we even saw a few celebs that we're staying there at the same time.

  • Stayed August 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
Thank Zoe B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 11 August 2014 via mobile

Good modern hotel with very friendly and efficient staff about 10 minutes walk from New Street Station. Nice Spa and the restaurant was good and had a great atmosphere. Having stayed at lots of Birmingham hotels this is my favourite - and good value for a weekend break too.

  • Stayed August 2014
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sledwick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 10 August 2014 via mobile

This was our second stay after visiting last year. We decided to stay at Malmaison again after a great experience last time, but we were far less impressed this time round.

I booked a superior double after finding a deal online, but the room wasn't really superior at all to the standard double we had last time. There was a 'chill-out' area which consisted of two leather chairs and upperclass magazines, and a separate shower in the bathroom, but only a basic shower. Also, the air con was noisy during the night. Despite all this, the bed was comfy and the breakfast next morning was fab.

Stayed August 2014, travelled as a couple
Helpful?
Thank John T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 10 August 2014

Stayed between 21/07/14 and 01/08/14 on business. The general décor is very nice, restaurant great and the staff can be very helpful. There was a lady on reception, Danielle, and a gentleman in the restaurant, Jurijs, who were particularly helpful and deserve a thanks!
N

  • Stayed July 2014, travelled on business
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank NsjNsj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham, United Kingdom
1 review
5 of 5 bubbles Reviewed 6 August 2014

We stayed over for one night with a meal as part of a deal. The room was lovely and the staff were very welcoming. We both enjoyed our meal and the service we received from Ben, our waiter, was fantastic. I would definitely recommend both the hotel and restaurant.

  • Stayed July 2014, travelled as a couple
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank Josh H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leicester, United Kingdom
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 6 August 2014

Great for spa, shopping, weekend in Birmingham. Great rooms which are very clean and pleasant staff. Spa was overcrowded in my opinion so we ended up having to sit in a pretty full relaxing zone area before treatments and the other facilities were too busy to use. The hotel has a great atmosphere as does the restaurant and food is of an average standard although you do get value for money.

  • Stayed April 2014, travelled with friends
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank Shell148
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Malmaison Birmingham

Property: Malmaison Birmingham
Address: The Mailbox 1 Wharfside Street, Birmingham B1 1RD, England
Region: United Kingdom > England > West Midlands > Birmingham > Ladywood
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Wheelchair access
Hotel Style:
#4 Spa Hotel in Birmingham
#11 Luxury Hotel in Birmingham
#24 Business Hotel in Birmingham
#33 Romantic Hotel in Birmingham
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Malmaison Birmingham 4*
Number of rooms: 189
Reservation Options:
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Also Known As:
Malmaison Birmingham Hotel Birmingham
Malmaison Hotel Birmingham
Birmingham Malmaison Hotel

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