First the good stuff. Check in very smooth, the room was large and clean and a 1st class breakfast.
Not so good but it could be OK for you, to me it felt like the bed was that firm it was like sleeping on a plank. Like coffee? so do I but the hospitality tray had not been replenished by housekeeping and there was only 1 of the small milk cartons available, at first this was not a big deal as I was going out almost straight away after checking in and on my return I asked at reception if they had a couple of the milk cartons I could have, they said no "but I will send some up". No they never arrived. A blip in service but its the sort of thing you remember.
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- Also Known As:
- Malmaison Birmingham Hotel Birmingham
- Malmaison Hotel Birmingham
- Birmingham Malmaison Hotel