I was sorry to see standards slip at Mal Maison. It is beautiful property well located. This was my second time to stay there. Reception staff were vague and not overly helpful. Housekeeping standards left much to be desired, we stayed for four nights and the first two mornings mentioned to reception our concerns re cleanliness of our rooms but no action was taken, we gave up in the end and wont stay again.
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- Also Known As:
- Malmaison Birmingham Hotel Birmingham
- Malmaison Hotel Birmingham
- Birmingham Malmaison Hotel