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“First balti in Birmingham - no complaints had a lovely night”
Review of Chamon - CLOSED

Chamon
Cuisines: Indian
Restaurant details
Stevenage, England, United Kingdom
Level 4 Contributor
31 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
“First balti in Birmingham - no complaints had a lovely night”
Reviewed 23 November 2012

We love curry houses and balti and on this first visit to Birmingham to see my son at Uni, roads were waterlogged and we ended up heading into Selly Oak to find some food. There were already a few diners in this restaurant which drew us in (others in the road were quite empty) and am pleased we found it - the service was friendly (no card payments mind with the prices I didn't need to worry about topping up at the nearby cash till) and although there is no drinks licence only one of us was drinking and he went off to get a beer from a nearly shop. We had poppadoms, some complimentary onion bhajis which tasted fresh, and then 3 different main currys which were served in hot balti pans. The food was hot, tasty and we couldn't finish it all - then when the bill came, the waiter took it back and gave a discount when my son mentioned he was a student. All this for £25! Great value and lovely food - would most definitely visit again.

  • Visited November 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank jaynenssy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

10 reviews from our community

Visitor rating
    4
    3
    0
    1
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Birmingham, United Kingdom
1 review
common_n_restaurant_reviews_1bd8 2 helpful votes
“Worst Dining Experience”
Reviewed 13 May 2012

As this will be my first review, I’m not sure whether it is usually a particularly enjoyable or painfully awful experience which encourages the diner to create such blogs; nevertheless, on this occasion, it is the unfortunate case of the latter.
So as we approached the entrance, we were greeted by a front door with a hole through it, missing its door knob and with a sign sprawled across the front claiming “no card payments”. The decor and style were not of our concern however and we were not interested by how aristocratic the experience was going to be. Good food and a decent service was all that was expected in this predominantly student based area.
An incredibly polite waiter showed us to our table and sat us down with menus at a point which marked the end of his shift. What followed would be the start of the worst dining experience I had ever been a part of. In came the inexperienced some-teen aged waiter to take our order. An unfortunate attempt to make “light conversation” ended in some rather insulting comments being made. The waiter claimed I looked “tired” and asked whether I had slept at all last night. This was a rather peculiar situation which created an embarrassing environment both for him and me. An awkward silence was followed by my understanding of his novice approach to the job as I smiled with not much to say to such comments.
Onto the food, we were informed from the onset that they were out of stock on numerous ingredients including prawns, king prawns, duck and paneer cheese. Although this was rather disappointing, we quickly altered our choices to accommodate, ordering chicken and lamb dishes which were both rather “average”. The complimentary onion bhajis were a nice touch but ridiculously drenched in oil and very stodgy. The lamb chops were a little tough but had great flavour and the naan was a considerable size making the food great value for money.
Upon completing our meal, there was no sign of any waiters for a while. Consequently, when the same waiter returned, we immediately called him over to ask for the bill; and when he bought this over, the waiter was about to commit the biggest sin in such an industry; an attempt to begin confrontation with the customer. He claimed that we were “rude” to have called him over to our table for the bill and that we should have waited for him to cater to us in his own time. We were rather taken aback by this and after attempting to explain our intention he simply claimed “the customer is not always right” and that we were out of order for ushering him to our table.
Is it not the job of a waiter to tend to the needs of the diner? Is it not his job to “wait” on his customers every need by providing an efficient and friendly service? And if he is not prepared to take order or instruction from the customer who is paying for his service, is he possibly in the wrong line of work? Unfortunately, this apprentice thought it appropriate to begin confrontation with customers in the earshot of other diners. We were mortified. We paid the bill and promptly left. This had to have been the worst eating-out experience of my life and would therefore not recommend this restaurant to anyone although it may have been the unfortunate case of one rather bad apple amongst a batch of what seemed to be lovely staff.

  • Visited May 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank Sharm1n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
Level 4 Contributor
28 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“Fantastic Food, Service, Atmosphere and Value”
Reviewed 4 May 2012

Chamon was the first balti house I visited in Birmingham and I'm glad it was. The restaurant has a great atmosphere, the staff are extremely friendly and the food is fantastic. A few things that set Chamion apart are free onion bhaji's to start if you would like them and fantastic naans (which are massive, especially if you go for a family size one. The family naan is easily big enough for 6 people). I've tried quite a few different dishes there now and they have all been very tasty.

So now we come around to price. Quite frankly, it's embarrassingly cheap. Even if they charged twice as much, it would still be fantastic value.

If it is going to be your first time there, it's worth knowing that they do not have a license to sell alcohol, so you will need to bring your alcoholic drinks with you. There is an off license across the road though which is handy!

I have been with my girlfriend a number of times and with a group. it's been great every time!

  • Visited March 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Apache201
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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