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“A wonderful weekend stay at Hotel La Tour!” 5 of 5 bubbles
Review of Hotel La Tour

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Hotel La Tour
Ranked #9 of 117 Hotels in Birmingham
Certificate of Excellence
Hereford, United Kingdom
Level Contributor
94 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
“A wonderful weekend stay at Hotel La Tour!”
5 of 5 bubbles Reviewed 16 June 2013

Weekend stay at Hotel La Tour June 14th. - 15th. 2013

From the moment we arrived on the Friday night at Hotel La Tour we were made to feel special by the staff, for whom nothing was too much trouble. Our room on the third floor was very well appointed - tea making facility in the room, hairdryer and an ironing board with an iron. The large T.V. was wall mounted and recessed - the en-suite bathroom had a super over head tropical shower and a side mounted hand shower. The bed was very comfortable....all in all a very relaxing room, which, despite being right in the heart of Birmingham was completely quiet at all times. A special bonus is the parking at nearby Selfridges where the hotel has arranged a special discounted rate.
We booked into the hotel's restaurant - Aalto - we had read that the hotel had a link with Marcus Wareing, so we were interested to try Aalto's menu. After some lovely char grilled house soda bread, Ron had the fig tart and goat's cheese to start while Julia had the Dorset crab with mayonnaise....next Julia had the tomato risotto, while Ron had the roasted pork belly with creamed cabbage and new potatoes from the specials menu.....we finished off with lemon tart and orange sorbet for Julia and buttermilk and yoghurt panna cotta with crushed berries for Ron.
Julia was interested in the champagne jelly that was on the menu and Jo kindly arranged for us to go backstage into the kitchens to meet the sous chef, Rachel, who prepared the champagne jelly....we also met Head Chef Dan.......who gave us an fascinating insight into how a top class hotel kitchen operates....and then the sous chef went through the preparation for the champagne jelly, making a special portion for us to sample and writing out the recipe for Julia to take home and trial for herself.
That concluded a wonderful evening...flavoursome food from a well designed menu....excellent service from the restaurant staff....we couldn't fault any part of the Aalto experience!
The next morning there was good selection for the buffet breakfast..cereals, fruit, yoghurts, pastries as well as sausages/bacon/scrambled egg/mushrooms/tomatoes/hash browns...add on the tea and coffee and the breakfast set us nicely for the day ahead - we were off to the Good Food Show and Garden Show at the NEC.
Check out time gave us a chance to say thank you to Adrian (the Operations Manager) ,and all the Hotel La Tour staff who had looked after us so well during our stay.
We would strongly recommend Hotel La Tour if you are in Birmingham for any event...especially at the NEC (train connection is a good option), theatre or Birmingham International airport.

Thank you Hotel La Tour!

Ron and Julia Dowding

  • Stayed June 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank RonJulia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JJPRB2007, General Manager at Hotel La Tour, responded to this review, 2 August 2013
We very much appreciate your comments regarding your stay at Hotel La Tour Birmingham. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards Jane Riley
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2,286 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (370)
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English first
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 15 June 2013 via mobile

Had a really great stay at this hotel over the weekend of the 8th June. We stayed two nights used the bar a lot for drinks and food and it was very good. Breakfast was excellent and all the staff were friendly. Our room was very clean and nice and this hotel is in a great location really close to the bullring shopping and not far from villa park where we had to go for a concert. The only down side to this hotel is the parking it is really unclear where you should park we found the ncp car park which was just over the road but this was not the correct one. It was very frustrating.

  • Stayed June 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Glge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JJPRB2007, General Manager at Hotel La Tour, responded to this review, 2 August 2013
It was a great pleasure to welcome you to Hotel La Tour Birmingham during your recent stay. Thanks very much for all your positive comments. We look forward to seeing you next time. Regards Jane Riley
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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 15 June 2013

I booked afternoon tea for a family and friend hen do celebration and decided to go with Hotel La Tour.


In terms of the quality of food it was excellent value for money. The room that was set aside was good and the little extras really made it nice.

But I have to say the overall booking experience hasn't been great, firstly giving my card details to a member of staff over the phone who didn't pass this onto you wasn't great. I then had to look back through my emails when an error was made with the price as they wanted to charge me a higher price than what was originally quoted, so then I had to argue my point in the end they went back to the original quote but I felt very stressed about it all.

On the day we had 2 extra guests turn up which the staff dealt with well, but overall they didn't really seem to cope with a large group and one member of staff was quite snappy with my sister when she chased a drinks order.
Payment at the end wasn't great, firstly I wasn't asked how the deposit would be given back to me it was just taken off the bill so I would have preferred the choice.

Overall the food and facilities were really good and I would actually come again to dine, but the service let down the experience for me.

  • Stayed June 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Shellery1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JJPRB2007, General Manager at Hotel La Tour, responded to this review, 2 August 2013
Thank you for taking the time to write a review about your recent visit to Hotel La Tour Birmingham. I am delighted that you enjoyed your afternoon tea in general and we have noted your comments about booking and deposits which we have are addressing. Kind regards, Jane Riley
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Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 14 June 2013

I had an amazing birthday last year at this hotel, cannot fault anything! The food, the rooms, the service, the everything was utterly perfect.
We booked using a voucher site and got an amazing rate but after having stayed here I wouldn't hesitate to return and pay full rates.
Really well located, we did the bullring parking and got that discounted by the hotel, perfectly located for the city centre and the bullring.

  • Stayed August 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank KelLeon2085
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JJPRB2007, General Manager at Hotel La Tour, responded to this review, 2 August 2013
Thank you for your review. We're really pleased you decided to give us a try and that you enjoyed your stay. We hope to see you again very soon. Regards Jane Riley
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
West Hythe
1 review
5 of 5 bubbles Reviewed 13 June 2013

This hotel is in a perfect situation for quickly accessing the city centre. However, inside it is a wonderful quiet escape. It is beautifully clean with a very modern feel . The staff are professsionally helpful and ready to attend to our needs. The food was good,the wine was excellent and the cocktails delicious. Having said that a cup of afternoon tea went down well, served in a good china tea pot. Definitely the hotel to pick out when staying in Birmingham

Room Tip: Go for the best option you can afford
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  • Stayed June 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kentwanderlust_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JJPRB2007, General Manager at Hotel La Tour, responded to this review, 2 August 2013
Thanks for your review. I'm so pleased to hear you enjoyed your stay and hope we'll be able to welcome you back to Hotel La Tour Birmingham very soon. Regards Jane Riley
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham, UK
Level Contributor
67 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed 13 June 2013

Stayed at the hotel with my Fiancée, rooms were impeccable, however, some of the high tech features failed to work 100% of the time such as the air conditioning and one of the lights on the bed side control.

The bathroom has a large shower and is pristine, with anti steam mirrors and ample space.

Room service had to be asked twice to bring up an ice bucket with champagne glasses, then brought up an ice bucket with wine glasses (not an issue, but attention to detail can be important).

The lifts are also rather small, as noticed when myself, my fiancée and two other guests tried to get in.

Overall the hotel is gorgeous, modern and welcoming, with friendly staff and a great atmosphere. With a few small tweaks, the hotel could be perfect.

  • Stayed June 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank David T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JJPRB2007, General Manager at Hotel La Tour, responded to this review, 2 August 2013
Thank you for posting your thoughts on here, we really value your feedback. I look forward to welcoming you back to Hotel La Tour Birmingham. Kind regards, Jane Riley
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brighton, England, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 11 June 2013 via mobile

We stayed here after a concert and it was really good.the staff were all nice and friendly.the hotel was very modern and trendy.had a nice looking bar and resturant but only had breakfast at the hotel which was very good.will be staying here again if in the area again.

  • Stayed May 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Michael L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JJPRB2007, General Manager at Hotel La Tour, responded to this review, 2 August 2013
Thanks for your review. I am glad you had a good stay with us at Hotel La Tour Birmingham and I hope to see you on your next trip. Kind regards, Jane Riley
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel La Tour

Property: Hotel La Tour
Address: 85 Albert Street, Birmingham B5 5JT, England
Phone Number:
Region: United Kingdom > England > West Midlands > Birmingham
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #9 of 117 Hotels in Birmingham
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel La Tour 4*
Number of rooms: 174
Official Description (provided by the hotel):
Hotel La Tour has 174 luxurious bedrooms. A floor specially engineered for business conferences.Five-star customer service. Conveniently located in the heart of England's second city. What more reason do you need to pick Hotel La Tour Birmingham? For a contemporary twist on a great British tradition immerse yourself in the unique dining experience that is Marco Pierre White's first 'English Chophouse'. This exciting restaurant concept has its origins in 18th century London when chophouses were created for businessmen to conduct their affairs over hearty plates of cooked meats washed down with fine wines and ales. ... more   less 
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