Poor reception upon arrival, one receptionist was very nice but another who seemed to be the boss had a definite attitude problem. Room was fantastic however, very modern, spacious and clean. Food in restaurant was excellent however the waiting staff were not overly friendly. Overall worthy of its 4 stars shame attitude of some staff members remain in the momory though.
- Official Description (provided by the hotel):
- Clayton Hotel Birmingham has 174 luxurious bedrooms located in Birmingham City Centre a short walk from Bullring Shopping Centre and Grand Central. Offering five star service as well as facilities to make your stay like a stay away from home. A floor specially engineered for business conferences. Grill Bar & Restaurant offers great quality steaks, fish dishes and vegetarian specials, the bar has daily offers as well. ... more less
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