I have visited this hotel twice with 2 different friends. Looks impressive, clean, rooms compact this said, we only stayed one night did the job nicely. First visit, the room was only set up for one person, so had to ring RS to fetch more toiletries & towels. The restaurant wasn't open on a Sunday evening, but you could get Restaurant menu food served in the bar?? I opted for the roast pork...mmmm, belly pork arrived, nice and fatty, seared on each side to within an inch of its life, this is the cheapest cut of meat, and didn't say on the menu it was belly pork...spoke to the manager and he agreed (obviously)..very disappointed. We had RS deliver our expensive breakfast, of cold doughy muffins etc, a pot of yoghurt etc. It's a good job I heard him knock, as when I opened the door he was knocking on next doors door!!! My second trip....the service wasn't much better, again the twin room for 2 people was only set up for one! Later that evening, we went for something to eat, again no restaurant on a Sunday, but this time they had a separate bar menu, which was sufficient. Whilst going to the bar we went to reception to ask Victor for more toiletries, shower caps, shower gel, towels etc, and order our breakfast, with our desired contents for 8.am. Victor wrote everything down and even said he would send the said toiletries to our room whilst we were at the bar..upon our return no one had been! 8.00am arrived, no breakfast, (we were leaving at 9.00am) 8.15am I rang reception, apparently no handover notes from Victor with our breakfast or toiletry requests. Ordered another breakfast FOC, yes it arrived, watery coffee, cereal and 2 bananas, one so bruised it looked like the waitress had trodden on it every step of the way to our room! You ask, why did I stay twice? Excellent location, clean, thought the first visit blips were exactly that.....but it seems the simplest of requests can't seem to be carried out. Would I go again? Yes if I had to, but Hotel Du Vin isn't that far away.....sorry!
- Official Description (provided by the hotel):
- Hotel La Tour has 174 luxurious bedrooms. A floor specially engineered for business conferences.Five-star customer service. Conveniently located in the heart of England's second city. What more reason do you need to pick Hotel La Tour Birmingham? For a contemporary twist on a great British tradition immerse yourself in the unique dining experience that is Marco Pierre White's first 'English Chophouse'. This exciting restaurant concept has its origins in 18th century London when chophouses were created for businessmen to conduct their affairs over hearty plates of cooked meats washed down with fine wines and ales. ... more less
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