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“Our visit to the German Christmas Market”

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Premier Inn Birmingham Broad Street (Canal Side) Hotel
Ranked #70 of 117 Hotels in Birmingham
Salisbury, United Kingdom
Level 4 Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Our visit to the German Christmas Market”
Reviewed 26 November 2012

This hotel was very close to the market and shopping areas, and as our friend could not walk too far, the closeness was ideal. We parked easily- arrived at 2pm, later gor busy, but the car parking was FREE!
Our rooms were very clean and modern and the beds comfortable!
Had slight problem booking in, the receptionist needed some more training we think, but eventually got it right. The bar was not open till 5pm, when they started serving food, so we had to use our rooms to have a drink in, but the bar and the restaurant were excellent, and we ended up eating in the restaurant both evenings, as the weather was not too good- lots of rain!
All our meals were very good, as was the choice for breakfast, and the cooked breakfast was prepared especially for each person, so none of the 'kept' warm type buffet. Perhaps a little wait but worth it.The staff were very friendly and wanted to ensure our stay was good.
On another note the German Christmas Market was also very good, the stalls varied and the atmosphere excellent.
We would use this Premier Inn again!

Room Tip: Rooms on the canal side are best as these are quieter, but there was little noise from our rooms ove...
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  • Stayed November 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Sheila H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BhamCanalside, Manager at Premier Inn Birmingham Broad Street (Canal Side) Hotel, responded to this review, 4 December 2012
Dear Sheila H ,

Thank you for your feedback about your stay with us at Birmingham Broad St Canalside Premier Inn. I am glad the team looked after you & thank you for your patience during check in. It can be very nerve wracking for new team members but hopefully the team made you feel welcome.

Thank you for your fabulous feedback about the restaurant. With so many bars & restaurants close by guests often chose to go out into the city to explore. Our restaurant is a beautiful location over looking the canal & the team really care about the service & food they deliver.

We hope to see you again soon.

Kind Regards

Joanne Gray
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Traveller tips help you choose the right room.   Room tips (198)
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English first
Manchester UK
Level 5 Contributor
79 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 26 November 2012

My wife and I stayed for two nights at the Canal side Premier Inn and found it to be a most relaxing and comfortable stay. The staff were excellent, efficient and cheerful throughout our stay.

Dined in the restaurant and also had breakfasts. Food was wholesome and enjoyable.

  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bobabel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BhamCanalside, Manager at Premier Inn Birmingham Broad Street (Canal Side) Hotel, responded to this review, 4 December 2012
Dear bobabel,

Thank you for another lovely comment about your stay with us. I really enjoy seeing guests return again & again & the feedback from this site really helps us motivate & reward our team.

We look forward to seeing you both again soon.

Kind Regards

Jo
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Barnetby Le Wold, United Kingdom
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 November 2012

This hotel id the best Premier Inn I have stayed in, Its Immaculately clean and very well kept (nice decor, flat screen TV,hot shower etc) would highly recommend it if visiting Symphony Hall as its only a 2 min walk away down the road. The Restaurant is great too, we had a 3 course dinner and premier breakfast and the food, service and quality were all outstanding, much better than you would expect. The rooms are very comfortable and there is no noise, amazing for a city centre location!! The only downside is the parking - we booked partly because of the free parking but when we arrived there was no spaces so be warned!!

  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wendy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BhamCanalside, Manager at Premier Inn Birmingham Broad Street (Canal Side) Hotel, responded to this review, 28 November 2012
Dear wendy m,

Thank you for your lovely feedback about your recent stay with us at Birmingham Broad St Canalside Premier Inn. I am glad the team looked after you so well & that you had such an enjoyable visit to the city.

We are perfectly located for the Symphony Hall & all the main attractions in thye city centre.

We look forward to seeing you again next time you visit Birmingham

Kind Regards

Jo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gourock, United Kingdom
Level 6 Contributor
73 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 25 November 2012

Typical Premier Inn but then I do think they are good value. This one certainly was. Only problem was the overflowing car park. We ended up double parking and luckily got away with it until 10 the following morning. But at least the parking is free! reception staff very friendly and helpful.

Perfect location for the Symphony Hall and other locations.

  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ann G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BhamCanalside, Manager at Premier Inn Birmingham Broad Street (Canal Side) Hotel, responded to this review, 28 November 2012
Dear Chutneyrama,

Thank you for your comments about your recent stay with us. I am glad you had such an enjoyable stay.

We are one of the few city centre hotels able to offer on site free parking & at times this can be very challenging, however the team will always be happy to help find a space & move their cars to help guests park.

We look forward to seeing you again soon.

Kind Regards

Joanne Gray
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wolverhampton, United Kingdom
Level 3 Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 20 November 2012

Booked in advane on a Premier Inn offer for a business trip - really good value for money. Reception staff made me feel very welcome (thanks Bernie & Sophie). Easy walking to central Birmingham business areas & Broad Street leisure venues; also very easy walk to New Street Station.

  • Stayed November 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank johnkj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BhamCanalside, Manager at Premier Inn Birmingham Broad Street (Canal Side) Hotel, responded to this review, 21 November 2012
Dear johnkj,

Thank you for your feedback about your recent stay with us. I am delighted that Bernie, Sophie & the team looked after you so well & that you enjoyed your stay.

We look forard to welcoming you again when you next visit Birmingham.

Kind Regards

Joanne Gray
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hastings, United Kingdom
1 review
Reviewed 19 November 2012

Superb location in the middle of everything ! only stayed one night for the NIA , which is just a short stroll along the canal from the hotel . Excellent hotel staff , especially on reception , couldn't do enough for us when we locked the keys in the car on our departure....! Cannot recommend this hotel enough for a fab stay .

  • Stayed November 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sarah k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BhamCanalside, Manager at Premier Inn Birmingham Broad Street (Canal Side) Hotel, responded to this review, 20 November 2012
Dear sarah k,

Thank you for taking the time to write a review about your recent stay with us. I'm pleased that you had such an enjoyable stay & the team looked after you so well whilst you were with us!

We look forward to seeing you again next time you come to Birmingham.

Kind Regards

Jo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mold, United Kingdom
Level 6 Contributor
137 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed 19 November 2012

Stayed here for one night as we were going to see an event at the NIA, got a very good price for the room so it was mad not to stay over! Got to the hotel at around 6.30 (tip - ask for the Sat Nav directions which gives a slightly different post code to the hotel, but is accurate, if you are not familiar with the area) - the only problem of the evening we had on arrival, and that was trying to park. The car park is free if you are staying in the hotel - but is very small and already full when we arrived, we ended up double parking after checking with reception!

We were less than a 10 minute walk away from the NIA and a minute from Broad Street and Brindley Place which have any type of restaurant that you may want. The Christmas market had just started so this hotel is brilliant for going there too.

I'd received a call a couple of days before our stay from the hotel to find out if we needed anything in the room for when we arrived, which was a really nice touch and something I've not had with other hotels I've stayed at.

The room was quite small but contained everything we needed for the night, bath as well as shower available. Extra pillows already in the room and tea and coffee making equipment.

We didn't have the breakfast the following morning as both slept so well, we were later leaving for home than we wanted! - very comfortable bed.

Would definitely stay here again if I was ever in Birmingham.

Room Tip: Our room was 302 which overlooked the car park and was very quiet, but the location would mean that...
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  • Stayed November 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gilldavies4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BhamCanalside, Manager at Premier Inn Birmingham Broad Street (Canal Side) Hotel, responded to this review, 20 November 2012
Dear gilldavies4,

Thank you for such a great write up on Tripadvisor about your recent stay with us at Canalside Premier Inn. It sounds like you had a great stay & enjoyed your time in the city & made the most of the German Christmas Market!

Our car park is very small & we only have 45 spaces for our 85 bedrooms so it can be very challenging at times. However the team are used to finding spaces for people & are happy to move their own cars so generally we can find a soloution. There is also on road parking close by & several NCP car parks that the team can direct guests to if extra spaces are required.

We look forward to welcoming you again next time you vist Birmingham.

Kind Regards

Joanne Gray
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Birmingham Broad Street (Canal Side) Hotel

Property: Premier Inn Birmingham Broad Street (Canal Side) Hotel
Address: 20 Bridge Street, Birmingham B1 2JR, England
Region: United Kingdom > England > West Midlands > Birmingham
Amenities:
Restaurant Wheelchair access
Hotel Style:
#13 Family Hotel in Birmingham
#32 Romantic Hotel in Birmingham
#35 Business Hotel in Birmingham
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Birmingham Broad Street (Canal Side) Hotel 3*
Number of rooms: 85
Official Description (provided by the hotel):
Get a taste of Venice in the heart of Birmingham at the canal-side Premier Inn Birmingham Broad Street. Overlooking the city's own world-famous waterways, it's a laid-back spot for exploring the city - whether for business or pleasure. Saunter to the conferences, events and exhibitions at the NIA, ICC or business district. Wander to the Bullring for designer shopping. Finish the day in style at the bars and restaurants of Broad Street and Brindley Place. Then return to friendly service, comfy beds and spacious rooms. Directions: From M6 (J6) follow A38m towards city centre. Follow signs for city centre/ICC/A456 (Broad Street). Turn left at Hyatt Hotel. Hotel is situated on the right at the bottom of Bridge Street. From A4540 (Ring Road) follow signs for A456 (Broad Street). Turn right into Gas Street then at the end turn left into Holliday Street. Hotel is immediately left after the bridge on Bridge Street. Sat Nav postcode for car park - B1 2JR. ... more   less 
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Also Known As:
Premier Inn Birmingham Broad St Canal Side Hotel Birmingham
Birmingham Premier Inn

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