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“Up to Premier Inn's high standard”

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Premier Inn Birmingham Central East
Ranked #53 of 118 Hotels in Birmingham
Reviewed 10 December 2013

Just a one night stay here on a Saturday night but it was up to the high standard we expect from Premier Inn. Followed our satnav to the hotel and the address worked well, although as we turned off the main road into what seemed to be going to turn out to be a factory estate we wondered if we had gone wrong. However, the hotel entrance appeared very quickly on the left hand side. Plenty of parking and we got a warm welcome from reception staff. Room was immaculately clean.

No problem with noise from either other guests on Saturday evening or the main road which was close to our window, but we didn't have the window open which probably made a difference. Seems a good option when visiting B'ham.

  • Stayed: September 2013, travelled as a couple
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Thank sue14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BirminghamCE, Manager at Premier Inn Birmingham Central East, responded to this reviewResponded 31 December 2013

Thank you for taking the time to leave a review of you recent stay with us at Birmingham Central (East). It’s clear you are repeat customers of the brand so I’m especially glad you agree we are up to the high standards set by our other Premier Inns and that you enjoyed your stay. We greatly look forward to being able to welcome you back sometime soon.

Many thanks
Annie
Operations Manager
Premier Inn Birmingham Central (East)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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484 - 490 of 771 reviews

Reviewed 1 December 2013

we stayed there too nights and on the first night we got no sleep as our room was next to the main road, so next morning we complaned to the staff and we went out for the day and when we came back there had moved us to another room and they refunded our breakfast the rooms were lovely, every thing matched and the breakfast was brill eat as much as you want .

Room Tip: ask for a room away from the road .
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  • Stayed: November 2013, travelled as a couple
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Thank Shane F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BirminghamCE, Manager at Premier Inn Birmingham Central East, responded to this reviewResponded 8 December 2013

Thank you for taking the time to leave this review of your recent stay with us at Birmingham Central (East). I apologise for your first night experience but am glad it was well rectified for you and that you still enjoyed your time with us. We look forward to welcoming you back sometime in the future.

Many thanks
Annie
Operations Manager
Premier Inn Birmingham Central (East)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 December 2013

First time staying at a Premier Inn. Stayed here for a concert at the Institue (only a £5 each way, booked taxi through reception) I was welcomed warmly by the staff and told about their breakfast, which i decided to take up the next morning. I had room no 225 which overlooked the car park, but the windows kept out a lot of the noise, i didnt hear people walking through the corridors or from neighbouring rooms. Free parking was a plus too and only a short drive to the Bullring for shopping. Would definatley stay again at this hotel if i was visiting Birmingham.

  • Stayed: November 2013, travelled solo
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Thank Mattramsden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BirminghamCE, Manager at Premier Inn Birmingham Central East, responded to this reviewResponded 8 December 2013

Thank you for taking the time to write such a lovely review of your recent stay with us here at Birmingham Central (East). I’m glad the location and our complimentary parking facility suited your needs and that you have a peaceful sleep. It would be our pleasure to welcome you back sometime soon.

Many thanks
Annie
Operations Manager
Premier Inn Birmingham Central (East)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 December 2013

Stayed here 24th November usual Premier Inn standard, walked into Birmingham for the Christmas market along the canal recommended to us at check in. The restaurant was understaffed on our visit people having to collect drinks from the bar that they had ordered and to be seated, luckily we had finished our meal before it got to busy. The room was good apart from the people upstairs banging about on the floor through the night.No phone in the room to complain. Other than this it served its purpose.

  • Stayed: November 2013, travelled as a couple
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Thank stuob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BirminghamCE, Manager at Premier Inn Birmingham Central East, responded to this reviewResponded 8 December 2013

Thank you for taking the time to review your stay with us at Birmingham Central (East). I hope you enjoyed the market. We greatly appreciate all feedback given to us and the aforementioned staffing issue has been looked into but I am glad to read it didn’t inconvenience you. We look forward to being able to welcome you back sometime in the future.

Many thanks
Annie
Operations Manager
Premier Inn Birmingham Central (East)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 November 2013

we stayed for 1 night. The room was well equipped, the staff were friendly +a 20 minute walk to Birmingham along the canal (be careful in winter-slippery). You can ask the staff for access to the canal.

  • Stayed: November 2013, travelled as a couple
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Thank snoopyandgeorge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BirminghamCE, Manager at Premier Inn Birmingham Central East, responded to this reviewResponded 8 December 2013

Thank you for taking the time to leave a review of your recent stay with us at Birmingham Central (East). I’m glad the room suited your needs and that you found our staff friendly, we are very proud of them. We look forward to welcoming you back sometime in the future.

Many thanks
Annie
Operations Manager
Premier Inn Birmingham Central (East)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 November 2013

Usual premier Inn high quality, Clean Tidy and Warm, with free parking, just stayed one night for the Christmas markets, lady on reception even rung for our taxi which arrived within minutes, friendly staff especially Bernie in the Thyme restaurant attached she is an absolute credit to the Company, evening meals were excellent as well as the breakfast, and drinks not over expensive in the bar, would definitely stay there again.

  • Stayed: November 2013, travelled as a couple
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Thank G A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BirminghamCE, Manager at Premier Inn Birmingham Central East, responded to this reviewResponded 8 December 2013

Thank you for taking the time to leave such a lovely review of your stay with us at Birmingham Central (East). Your kind comments regarding our staff have been passed on, we are very proud of them and Bernie is a star. I’m glad you enjoyed all aspects of your stay and we greatly look forward to being able to welcome you back sometime soon.

Many thanks
Annie
Operations Manager
Premier Inn Birmingham Central (East)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 November 2013

The two ladies on reception made us feel very welcome and were very helpful and efficient. Evening meals were good and breakfasts were excellent, waiting staff were happy and nothing seemed too much trouble. The whole experience was a real pleasure, can't remember the last time I had such a pleasant stay a a generic hotel.

  • Stayed: November 2013, travelled with friends
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1  Thank Shannon323
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BirminghamCE, Manager at Premier Inn Birmingham Central East, responded to this reviewResponded 27 November 2013

Thank you for taking the time to leave such a lovely review of your stay with us here at Birmingham Central (East). Our staff are a credit to the hotel, we are very proud of them and the level of service they offer. I’m glad you enjoyed your entire stay and we look forward to welcoming you back in the near future.

Many thanks
Annie
Operations Manager
Premier Inn Birmingham Central (East)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Birmingham Central East

Address: Richard Street | Waterlinks, Birmingham B7 4AA, England
Region: United Kingdom > England > West Midlands > Birmingham
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#11 Romantic Hotel in Birmingham
#16 Family Hotel in Birmingham
#18 Business Hotel in Birmingham
Price Range: £48 - £96 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Birmingham Central East 3*
Number of rooms: 100
Official Description (provided by the hotel):
Just minutes from the M6, M42 and M5, the Premier Inn Birmingham Central East is even better connected than a certain Mrs Osbourne. And, thankfully, quite a bit quieter too. Nip into Birmingham city centre for great shopping at the Bull Ring, the Sea Life Centre's underwater world and the trendy bars and businesses of the Mailbox and Brindley Place. Take a trip to chocolate heaven at Cadbury World. Or cheer on your team at Villa Park of Birmingham City F.C, both just two miles away. Then return and refuel in our tasty restaurant, spacious rooms and extra-comfy beds. This hotel has conference facilities This hotel has 1 meeting room, which can hold up to 12 delegates. Directions: M6(J6), signposted city centre. Take the second exit off A38(M) signposted A4540 ring road. At the roundabout you should take first exit off. After approx 50m is the turning on your left into Richard Street, hotel is on the left. Barrier access to car park. Parking is charged at £4 per night. Important info: This Premier Inn is located near a major road, bedrooms are insulated to minimise noise. Please note that all twin rooms at this hotel consist of a double bed and a single sofa bed. ... more   less 
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Also Known As:
Premier Inn Birmingham Central East Hotel Birmingham

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