Wanted to have a girls weekend in Birmingham and came across this hotel on Trivago.
The hotel is absolutely wonderful. We were a little worse for wear after a long journey when we arrived and I expected the staff to be a little snobbish as the place looks dead posh. However the three girls working were really helpful and when they realised why we were there they gave us some advice as to where we could go of an evening. There was a slight delay with our check in due to a slight error with the booking however the girls kept chatting and kept us entertained.
A lovely touch after we had been in our separate rooms for around ten minutes was a phone call from the front desk asking if we were happy with everything.
I was impressed by the bathroom. There are dispensers for hand wash and moisturiser by the basin and the lovely shower had shower gel, shampoo and conditioner also in big dispensers. I think this is marvellous, compared to the tiny (and probably not very Ecofriendly) packets usually found in hotels.
The bed was really comfortable, and the four pillows were lovely and deep. The room was a tiny bit on the small side, but this really wasn't an issue. The view from the 15th floor was nice, especially as the sun went down over the hill. The tv was also a good size.
There is only really one down side to my stay here. We were staying for two nights, both of which we were out on the tiles. I had clothes, shoes, makeup and my iPad scattered all over the room. I had hung the Do Not Disturb sign over my door handle when we went out after breakfast because I did not wish for my room to be cleaned. Had I have known the room would still have been cleaned regardless I would have tidied everything up (not sure if it's just me who cleans my hotel room before housekeeping come in?), and certainly wouldn't have left my iPad laying around.
As a larger lady I find hotel towelling and be a bit hit and miss size wise and the towels here are tiny! Thankfully I had brought one of my own with me, however I noticed housekeeping had taken it! My home towel was (off) white so I suppose I can't blame them really, but it certainly wasn't as pristine white as theirs and so much bigger! Didn't really want to make too much of a fuss so only mentioned it upon check out. The lady on reception did apologise however. I have since bought another, coloured towel for my travels. Felt a bit embarrassed by my messy room and the unintentional theiving of my towel.
The breakfast was nice, and best of all FREE. Could have done with a few more hot options, but the little hash browns are delicious. Also think the free wifi is a nice touch.
We had a really nice stay here, and are definitely going to stay again when we next visit Birmingham. The location was perfect for what we wanted. The staff are great, even the bouncers who won't let dodgy men to follow you back in after a night out (thank you!).
- Official Description (provided by the hotel):
- Ideally located in the heart of the UK's second city center, with onsite car parking, ideal for shop and drop. Our convenient Birmingham hotel is just a short walk from the International Convention Centre and the National Indoor Arena. We are close to the many tourist attractions including the Jewelry Quarter and Museum, Cadbury World, Millennium Point, Botanical Gardens and Sealife Centre. ... more less
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