I stayed here for one night to see a show at the symphony hall and was pleasantly surprised! The outside of the hotel is deceiving as at first it looks quite dreary but it's lovely and modern inside.
The rooms were gorgeous with basics such as kettle, ironing board and iron and hair dryer. The bathroom was lovely with a huge shower. Because of this there is no bath but I wasn't fussed about it.
The bed is lovely and comfortable and although there are thin net curtains there are blinds behind which blocked out most of the day light. You will certainly sleep well! I went on a Monday so was not bothered by the noise that others have mentioned nor did I have any queues for anything. There was a student night on however at the club next door but we didn't hear anything on the 9th floor.
However I would have to agree with others who have stated that the staff aren't the friendliest. Dont get me wrong they aren't rude but they aren't the cheeriest bunch. There are no smiles, very little eye contact and certainly no good mornings or any pleasantries. Breakfast was basic as others have stated and wasn't the tastiest. There are lots of cereals to choose from but the choices ends there. The hot food was beans, sausage, bacon, some potato croquette things and scrambled eggs. No mushrooms or tomatoes or anything else to cater to vegetarians or non pork eaters. The eggs unfortunately where inedible ( never in my life have I had to spit food out into a tissue as I couldn't swallow it as it tasted so awful). There were activia yoghurts, croissants, toast and mini muffins with a good variety of jams and spreads. Juice was available as were hot drinks. The fruit section was a joke however.... 3 bowls of tinned fruit and the only fresh fruit were a few apples. However it's free so you can't complain too much I guess... But if you don't eat pork or tinned fruit then you might as well stay in bed and get breakfast elsewhere. I wish I had!
The location is excellent being straight on broad street and all in all it's a lovely hotel. It's a shame that the staff aren't a bit more cheerful but it didn't ruin my stay.
Tip: the heating is set so that u can't set the temperature higher than 25degrees and there is also a timer so that the heating cuts off after a short time. It was freezing when we got there and it stated the room temp was 20degrees. We tried to set the temperature higher but you can't set it for higher than 25degrees ( although the room will never even get to that temperature) and even though we kept the key card in the electricity box to keep the heating on when we went out it had always cut off by time we got back and the room was still cold. Although you can't change the max temp you can take off the timer in the settings which I strongly advise you do as it took 3 hrs for the room temperature to creep up about 2 degrees! And make sure the fan is on the maximum setting ( there are 3). Don't worry though there is an extra duvet and it did warm up eventually and was very comfortably warm during the night! When we left the next morning having had the heating on all night it had finally reached 24degrees and was finally so warm we actually had to turn the heating off before breakfast!
- Official Description (provided by the hotel):
- Ideally located in the heart of the UK's second city center, with onsite car parking, ideal for shop and drop. Our convenient Birmingham hotel is just a short walk from the International Convention Centre and the National Indoor Arena. We are close to the many tourist attractions including the Jewelry Quarter and Museum, Cadbury World, Millennium Point, Botanical Gardens and Sealife Centre. ... more less
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