Firstly I will say the hotel is great value for money and I would stay again..
I checked in with my 14 year old daughter to find we had been booked into a double not twin room as requested...Not a good start for the 14 year old!!
So after a challenge with the lift we went back down to reception.. No problem the room was changed, another lift challenge to get to our new room..
No twin room but a double bed and a bed settee, ok but not what i asked for but had got a good price on room and didn't want to be seen to moan!!
So after doing the mum thing and putting sheets and quilt covers on the make up bed for the daughter we headed off out for our girlie weekend!!!!
So not a good start..!
My fault I'm sure for not mentioning it at reception, too polite!
The lift situation could have been explained on check in( you can't get to your room unless you swipe room card in lift) there is a sign but not too explanitary unless you've experienced it before, it took another guest to explain it to us after I'd travelled from floor 3 to floor 10 numeress times!!(how stupid!!)
But we had a great weekend. Great value and the breakfast was fab and we loved the relaxed way it was presented and the dining arrangements were great very welcoming which made you want to stay on and graze for longer than necessary !!!!
The only thing we didn't like was the lifts on ground floor with reception on 3rd floor and the odd little unmanned reception area at ground floor?? What's that all about?
- Official Description (provided by the hotel):
- Ideally located in the heart of the UK's second city center, with onsite car parking, ideal for shop and drop. Our convenient Birmingham hotel is just a short walk from the International Convention Centre and the National Indoor Arena. We are close to the many tourist attractions including the Jewelry Quarter and Museum, Cadbury World, Millennium Point, Botanical Gardens and Sealife Centre. ... more less
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