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Hampton by Hilton Birmingham Broad Street
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Reviews (3,496)
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1,422
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2,460 - 2,465 of 3,496 reviews
Reviewed 14 May 2014

Perfect location for our visit, about 10 doors down from where we were going. Very secure late at night, extremely polite & helpful staff & an amazing room for the price. Extremely clean & tidy, with free use of extras provided in the room that you don't get in other chain hotels without asking, such as a hairdryer, iron, ironing board, shampoo conditioner, shower gel, hand wash & hand cream along with the provision of flannels as well as soft fluffy towels. Very comfortable bed with 2 pillows per person. Air conditioning & blackout blinds. Really lovely. Also checkout was an hour later than other places we have stayed. We weren't up in time for breakfast as we were out extremely late the night before, not because they finish early. As I understood in the welcome booklet in the room, breakfast was complimentary. There is parking provided, but the car park across the road is actually cheaper. We really enjoyed our stay. & will definitely stay here again when we are in the area :)

  • Stayed: May 2014, travelled as a couple
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2  Thank anoushka_bates
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DonnellGrandison, Guest Relations Manager at Hampton by Hilton Birmingham Broad Street, responded to this reviewResponded 15 May 2014

Hi anoushka_bates

I am over the moon seeing the 5 stars you rated us and hearing about your time with us.
Its so nice to hear of all the the things we did right for you and it seems, for you the list was endless.
This is always our intention to create an endless list of great things the guest can discover about our hotel.
All the team will be thanked for their hardwork as it really is a team effort here at the Hampton.

We really hope to welcome you back very soon

Kind Regards

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Reviewed 13 May 2014

If you are going out to the restaurants of Brindley Place or pubs of ventral Birmingham this has a very central location but more importantly was excellent value for money. It was considerably cheaper than elsewhere so we weren't expecting much. However the hotel was very modern, clean and very quiet on the higher floors. Breakfast is a modern school dinner twist with bright orange trays to help yourself with lots to choose from. We would definitely stay here again!

  • Stayed: May 2014
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1  Thank sch848
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DonnellGrandison, Guest Relations Manager at Hampton by Hilton Birmingham Broad Street, responded to this reviewResponded 15 May 2014

Dear sch848

We are so happy to read that you would stay with us again, at the Hampton By Hilton we really believe that a returning is a true testament of a job well done.
We take pride in the service and product we offer from our rooms to the complimentary breakfast and clearly you observed this throughout your stay.

With that said, Thankyou for your comments and we hope to have you stay with us again soon
Kind Regards

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Reviewed 12 May 2014

Excellent quality hotel located in a central location. Rooms are lovely and clean, bed was very comfortable and had fantastic views from the 17th floor. The parking in expensive but there's a car park across the road which is free overnight and the charges then start at 8am. The breakfast was OK - it was very busy when we had our breakfast so we had to share a table however they do advertise quieter times to eat. I Would definitely stay here again.

Room Tip: Ask to book a high floor room as the views are great.
  • Stayed: May 2014, travelled as a couple
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1  Thank Stacey1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DonnellGrandison, Guest Relations Manager at Hampton by Hilton Birmingham Broad Street, responded to this reviewResponded 15 May 2014

Dear Stacey1982

What can I say but we are really pleased with your review here at the Hampton By Hilton and really enjoy reading about your time with us.
Im glad you noticed the traffic light sign we use for breakfast that indicates peak times.
I shall make sure the team are aware of your comments.

Kind Regards

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Reviewed 12 May 2014

We stayed on Friday & Saturday nights & really enjoyed our stay.
Helpful staff at all times. Room was very clean, spacious & comfortable.
We were on the top floor (17th) so no noise from busy Broad Street, with the advantage of great views across the city.
Breakfast (included in price) was adequate with plenty of choice - both days we ate earlyish so no problem finding tables.
Great central location, only 5 min. walk to Brindley Place.
Will definately choose Hampton by Hilton brand of hotels in the future.

  • Stayed: May 2014, travelled as a couple
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1  Thank soulies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DonnellGrandison, Guest Relations Manager at Hampton by Hilton Birmingham Broad Street, responded to this reviewResponded 15 May 2014

Dear soulies

Thank you for taking the time to write such a great review about your stay at the Hampton By Hilton.
Im so glad you stayed on the 17th floor and managed to see the amazing views from there across Birmingham.

If your ever in the Birmingham area again I hope you book with us

Kind Regards

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Reviewed 12 May 2014

Third time we have stayed at this hotel within the last 12 months. It remains consistently excellent value for money in terms of rooms, breakfast, service and central location. Please read our previous reviews about this hotel for more details.

  • Stayed: April 2014, travelled on business
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1  Thank buzbies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DonnellGrandison, Guest Relations Manager at Hampton by Hilton Birmingham Broad Street, responded to this reviewResponded 15 May 2014

Hi buzbies

It really is great to hear from our regular guests, we really do love seeing your faces and being able to put a name to it.
I am so glad we manage to exceed your expectations each time you stay.
Next time your staying with us please email as I would like to meet and greet you.

Donnell.grandison@hbhbroadstreet.com

Kind Regards

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