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Hampton by Hilton Birmingham Broad Street
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Reviews (3,533)
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1,436
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457
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2,442 - 2,447 of 3,533 reviews
Reviewed 23 June 2014 via mobile

We stayed here last night and it is our second visit. The hotel is clean, well equipped and the staff are efficient and friendly. Only downside are the lifts in the morning as it can be busy but this is only a minor fault. Overall The hotel is only a short walk from the city centre shops/ bullring. All in all a nice place to stay if you're in Birmingham.

Stayed: June 2014, travelled as a couple
Thank Roose1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hampton_DeputyGM, Manager at Hampton by Hilton Birmingham Broad Street, responded to this reviewResponded 26 June 2014

Dear Roose1
I am glad you found the location great for the shops in the city centre, being a short walk it is ideal.
I am pleased your second visit was as good as the first and we all look forward to seeing you again for your next visit to the city
Chris Trow
Deputy General Manager
Chris.trow@hbhbroadstreet.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2014

Hotel is good value for money. It is clean and the staff are helpful. I stay in Birmingham once a week and as a single guest the hotel fits my requirements. The aircon could work more efficiently but overall I'm always happy.

  • Stayed: June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Pauline S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hampton_DeputyGM, Manager at Hampton by Hilton Birmingham Broad Street, responded to this reviewResponded 26 June 2014

Dear Pauline S
It is great to read a review of one of our regular stayers
I am thrilled that you leave the hotel happy each week you stay and I would like to thank you for your loyalty to the hotel and Brand.
Look forward to welcoming you back again next week.
Regards
Chris Trow
Deputy General Manager
Chris.trow@hbhbroadstreet.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 June 2014

Stayed on a Saturday night and the place was heaving with Hen Parties so great sights to look at. Clean hotel, staff friendly and good self service breakfast. Car park at the back of the hotel made the whole thing easy. Room small but fine and great shower.

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank lissiem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hampton_DeputyGM, Manager at Hampton by Hilton Birmingham Broad Street, responded to this reviewResponded 26 June 2014

Dear lissiem
Thank you for taking the time to review the hotel.
I am pleased you enjoyed the sights in the hotel of the parties we had in and the staff looked after you during your stay.
Look forward to seeing you again soon.
Regards
Chris Trow
Deputy General Manager
Chris.trow@hbbroadstreet.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 June 2014 via mobile

Great hotel really central to Birmingham, great breakfast, friendly efficient staff, spotless clean well presented room. We had a family room for 3 really spacious it had an ironing board & iron, hairdryer, toiletries, great selection tea/coffee etc, good housekeeping. Couldn't fault would book again.

Stayed: June 2014, travelled with friends
Thank nickyWashington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hampton_DeputyGM, Manager at Hampton by Hilton Birmingham Broad Street, responded to this reviewResponded 26 June 2014

Dear nickyWashington
Great feedback, thank you!!
I will make sure I pass your kind words to the team for their service and housekeeping for the standard of your room.
Glad you could not fault your stay, we look forward to welcoming you back again in the near future.
Regards
Chris Trow
Deputy General Manager
Chris.trow@hbbroadstreet.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 June 2014

Not bad, well located, modern, nice lobby/bar area and rooms should be nice but I had what appeared to be blood stains on wall, make up smears still in bathroom sink, mouldy shower mastic and grout, dusty and dirty surfaces in the room......and someone's PANTS in the wardrobe!!!! Lifts are a bit frustrating....only one goes to the car park so you have to swap lifts if not in the right one, and then your lift request often gets wiped so it passes you by! Quality of the hotel is fine, but attention to detail in the room leaves a bit to be desired.

  • Stayed: June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Diane G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hampton_DeputyGM, Manager at Hampton by Hilton Birmingham Broad Street, responded to this reviewResponded 21 June 2014

Dear Diane G
Thank you for your feedback.
I am sorry to read the room was not to our usual standard and your feedback has been passed on to our housekeeping team.
After investigating it, the stains were not blood; however there should have been no stains on the wall at all.
Next time you are in the city looking to stay in a hotel please contact me direct.
Regards
Chris Trow
Chris.trow@hbhbroadstreet.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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