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Reviewed 27 July 2014

Stayed for one night for a graduation ceremony.
The hotel was lovely and clean.
Very efficient staff when checking in and lovely clean rooms.
Loved the breakfast choice and plenty of everything.
Will definately stay again when in Birmingham.
Thank you

  • Stayed: July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank MrsNelson60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DonnellGrandison, Guest Relations Manager at Hampton by Hilton Birmingham Broad Street, responded to this reviewResponded 28 July 2014

Dear MrsNelson60

Hope you had a wonderful time at the graduation you attended and we are so pleased to know that we were the hotel of choice on such a special occassion.
We look forward to your return


Kind Regards

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Reviewed 26 July 2014

We found an excellent rate for the Hampton and were very pleased with our stay. Our room was comfortable, clean, and with excellent amenities (apart from the somewhat strange frosted glass door to the bathroom). The daily breakfast was delicious with many options, and although we were gone most of each day and couldn't enjoy them, the hotel's sitting areas and fitness room looked nice. I would definitely stay here again if we returned to Birmingham.

Room Tip: We enjoyed being up high on the 16th floor: the view was great and it was quiet, although the elevator did tend to take a bit to arrive!
  • Stayed: July 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank MelSimm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DonnellGrandison, Guest Relations Manager at Hampton by Hilton Birmingham Broad Street, responded to this reviewResponded 28 July 2014

Good Afternoon MelSimm,

Its great news to hear that you would stay here with us again, we pride ourselves on turning first time guests into second and third time guest so this makes us over the moon.

We look forward to your return

Kind Regards

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Reviewed 24 July 2014

Stayed for one night in middle of July. Idea location in the centre of Broad Street. Very nice room and bathroom, and a comfy bed. Breakfast had a good selection and set us up for the day. Would stay again as good value.

  • Stayed: July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Mrsmo2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DonnellGrandison, Guest Relations Manager at Hampton by Hilton Birmingham Broad Street, responded to this reviewResponded 28 July 2014

Hi Mrsmo2014

Im pleased to read you had a great breakfast at the Hampton by Hilton and it set you up for the day and that you will stay again, we look forward to this.

Kind Regards

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Reviewed 24 July 2014

We stayed here on a saturday night after spending the weekend in Birmingham. I had taken my two sisters as they had never been to a Hilton before and I was slightly embarassed at the average quality of the hotel.

The location is good if you want to party, if you don't want to hear noise I would request one of the higher rooms. Although, in the morning we waited a full 10 minutes for a lift to arrive on floor 17, which then stopped at most floors on the way down despite being full. Allow a good 20 minutes to get downstairs if on a top floor.

The room was nothing special, and I was seriously disappointed with the breakfast provided. My sister cannot eat pork, and we were disappointed to find out that the only thing she could eat from the hot menu was potatoes (that had run out so she could only have 2) and beans. There was no vegetarian hot option in place of sausages or bacon, and she struggled to find something she could eat. The toast machine was barely working)and hence causing a large queue. There was hardly any food left, the juice machine wasn't working properly and I found a suspicious fibre in my pastry.

Not really what I'd expect from a Hilton, possibly because it's a Hampton by Hilton.

Room Tip: Room on a higher floor if you want to escape the noise of Broad Street
  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Hannah S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hampton_DeputyGM, Manager at Hampton by Hilton Birmingham Broad Street, responded to this reviewResponded 29 July 2014

Dear Hannah S

Thank you for your review of the hotel.
I am sorry to read that the Hampton by Hilton did not exceed your expectations.
As you have mentioned we are a Hampton, so we are not a full service Hilton, so the offering is slightly different.
If you wish to discuss this any further please do not hesitate to contact me direct.
Regards
Chris Trow
Deputy General Manager
Chris.trow@hbhbroadstreet.com

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Reviewed 24 July 2014

Stayed here for 1 night, the hotel was easy to find and a great location for the nightlife.
Check in staff were friendly and helpful, rooms were comfy and we definitely appreciated the aircon.
Breakfast had everything you needed with plenty of selection.
Will be certainly staying again!

  • Stayed: July 2014, travelled with friends
    • Value
    • Rooms
    • Service
Thank bear11031986
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DonnellGrandison, Guest Relations Manager at Hampton by Hilton Birmingham Broad Street, responded to this reviewResponded 28 July 2014

Dear bear11031986,

I would just like to say Thank you for such a wonderful 5 star review of the Hampton.

We are pleased to hear you had such a great stay.

I shall be informing the team of your great comments

Kind Regards

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