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“Great location & value” 4 of 5 bubbles
Review of Hampton by Hilton Birmingham Broad Street

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Hampton by Hilton Birmingham Broad Street
Ranked #18 of 117 Hotels in Birmingham
Worcester, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Great location & value”
4 of 5 bubbles Reviewed 3 August 2014

For a city centre location everything about this hotel was good, clean and with friendly staff. I'm generally not a great sleeper but didn't even hear any disturbances from the late night party goers. Would recommend.

  • Stayed August 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Anni J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt H, General Manager at Hampton by Hilton Birmingham Broad Street, responded to this review, 6 August 2014
Thanks for endorsing the hotel with you would recommend, its great that you enjoyed your stay and we loved to see you back with us before the year is out!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,919 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed 3 August 2014

Have now stayed three times at this hotel with groups of friends as I have said before, clean, central and breakfast included for 32 pounds each per night, this time we had a triple room and was left without a third duvet for the sofa bed we asked 3 times for this to be bought and it never was!! we only had 2 towels and 2 keys for the room as well despite asking 3 times, need to get a grip on customer requests to make it a fab hotel should not have to ask for the same thing 3 times!! other than that a pleasant stay

  • Stayed August 2014, travelled with friends
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank holsssssss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt H, General Manager at Hampton by Hilton Birmingham Broad Street, responded to this review, 6 August 2014
Firstly let me thank you for being a loyal customer and then I would like to personally apologies for the hick up with the communication you encountered. It's great to hear that you love the hotel and we have addressed this issue as a team and we are ready to impress on your next stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
County Meath, Ireland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 3 August 2014 via mobile

Never been to Birmingham before and was very pleasantly surprised I stayed in this hotel and it was very nice close to lots of bars and cafés the place was buzzing there was a big outdoor screen where they showed movies at night and there was a great atmosphere

Stayed August 2014
Helpful?
1 Thank Daithimacthomas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt H, General Manager at Hampton by Hilton Birmingham Broad Street, responded to this review, 6 August 2014
We are so glad that you enjoyed the fantastic city of Birmingham, it's great to hear that we helped you enjoy your visit to this fine city. Don't be a stranger and we would love to see you back with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Banbury
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 2 August 2014

Firstly, our stay could have been a five star, the room was amazing - clean, spacious and modern.
However our stay was ruined by the aggressive and egotistic security guard working that evening. As we entered to check in he was very aggressive asking for our room key, my friend commented then about what a 'nice welcome' it was.
We left to check out a few bars and as we came back we were very rudely asked for our room key and then after we had done this, he had asked for our ID, he was very aggressive & laughed in our faces. We went to reception to complain and he followed us up standing right next to the poor lady who we were complaining to making things very awkward for all of us, he proceeded to argue with us. I hope this hotel will take this complaint very seriously as this is awful for service for paying guests.

  • Stayed August 2014
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Hannah K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt H, General Manager at Hampton by Hilton Birmingham Broad Street, responded to this review, 3 August 2014
Thank you for taking the time to leave us your feedback of your recent stay, we are so glad that you found the hotel facilities to the standard that you had expected.
Thanks for leaving your feedback regarding our security procedures, I will personal review your comments with our security team and senior management.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leicester, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 1 August 2014

hotel was clean friendly with very helpful staff. There were quite a few stag and hen parties but we never heard any noise at anytime. Would stay there everytime was on an over night in Birmingham. I don't have anymore to say about the hotel but it seems you have to have at least 200 words...... do they want a review or not..... you see now im going to go into moan mode even though my stay way good. You should quit while your ahead

  • Stayed July 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank 60jules
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt H, General Manager at Hampton by Hilton Birmingham Broad Street, responded to this review, 6 August 2014
Thanks for the great feedback and we loved looking after your group. When's the next special occasion? Can we help look after you again?
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Derry, United Kingdom
Level Contributor
167 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 bubbles Reviewed 1 August 2014

I booked this hotel for one night only as my partner and I were going to see Nitro Circus in the nearby National Indoor Arena. The rooms were clean and spacious, the bed was really comfy and the hotel itself is really modern.
The staff were really friendly. We had the self-service buffet breakfast the following morning and although we were almost too late for it, the staff were happy to let us come and go for as long we liked after the time the breakfast was supposed to end. The food was of a pretty good standard considering it sits in bain-marie's all morning, there was a really good selection of food and drink and a nice seating area.
There is a buzzing nightlife right outside the hotel, with bars and clubs either side of the entrance, but the noise can not be heard from the rooms.
You might almost pass the hotel without even realising it's there as the entrance is small, but this is in stark contrast to what it's like on the inside.
The price was really reasonable and we were able to walk to the venue and walk back again in a short space of time. There is also a bowling alley and a shopping centre nearby too.
I'd definitely recommend staying here if you're attending an event at the N.I.A.

  • Stayed November 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Service
Helpful?
Thank niamh m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt H, General Manager at Hampton by Hilton Birmingham Broad Street, responded to this review, 6 August 2014
Its great to see that you enjoyed your event at the NIA and we are so pleased that we could accommodate you on your trip. Next time there's a great concert or event please come and stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Liverpool, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 1 August 2014

Good location for eating, entertainment and culture (library, conference centre, museum and art gallery. On main bus route. Excellent breakfast, clean bedroom and toi;etris provided in bathroom. Would have liked extra pillows and complimentary newspaper. I stayed with my husband in a twin-bedded room. There wasn't any noise from traffic.

  • Stayed July 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Ann71042
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt H, General Manager at Hampton by Hilton Birmingham Broad Street, responded to this review, 6 August 2014
Thanks for taking the time to leave such positive feedback, remember the team are here 24 hours a day for you, so just call down for any extra's and we will try to help you as much as possible.
Look forward ro seeing you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton by Hilton Birmingham Broad Street

Property: Hampton by Hilton Birmingham Broad Street
Address: 200 Broad Street, Birmingham B15 1SU, England
Phone Number:
Region: United Kingdom > England > West Midlands > Birmingham > Ladywood
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #18 of 117 Hotels in Birmingham
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hampton by Hilton Birmingham Broad Street 3*
Number of rooms: 285
Official Description (provided by the hotel):
Ideally located in the heart of the UK's second city center, with onsite car parking, ideal for shop and drop. Our convenient Birmingham hotel is just a short walk from the International Convention Centre and the National Indoor Arena. We are close to the many tourist attractions including the Jewelry Quarter and Museum, Cadbury World, Millennium Point, Botanical Gardens and Sealife Centre. ... more   less 
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