Pros: Very clean hotel
Cons: Check in time is 2pm, we eventually got our room at 5pm, because it hadn't been cleaned. It wasn't just us either, there were more people waiting for rooms as well. We sat in the bar and waited 20 minutes to be served and then the barman had to go down to the basement to get a bottle opener.(same again on the 2nd day). I ordered a desert after having a meal in the bar and after half an hour asked where it was, to be told by the waitress,she'd forgotten to order it.
Overall I'd say lack of staff, extremely bad communication and organisation. We took a walk to the Hilton, which is 5minutes away and totally different, they couldn't have been more on the ball.
- Official Description (provided by the hotel):
- Located in the heart of England the Crowne Plaza Birmingham NEC offers a unique contemporary style and simple elegance on the doorstep of the NEC and within close proximity of Birmingham International Airport. Crowne Plaza Birmingham NEC offers a luxurious accommodation featuring air-conditioning, high speed Internet access (subject to an additional charge) and TV with movies on demand. A fashionable bar and Pendigo's Restaurant is also available for all residents and non-residents. With 11 custom-designed meeting and banqueting suites, Crowne Plaza Birmingham NEC has the flexibility to host events of many shapes and sizes. Set in landscaped grounds overlooking Pendigo Lake, Crowne Plaza Birmingham NEC is only 5 minutes walk from the National Exhibition Centre and NEC Arena, 5 minutes drive from Birmingham International Airport and International Train Station, 10 miles from Birmingham City Centre and within easy reach of major UK motorways (M5, M6, M40 and M42).WI-FI Internet Access is available in all meeting rooms, bar and the restaurant. We also have very reasonable Park and Fly packages packages available. ... more less
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- Also Known As:
- Crowne Plaza Birmingham
- Birmingham Crowne Plaza