A miserable experience on the whole. A two night stay for a conference began with a late, solo dinner that was surprisingly good. Excellent salad starter, followed by a very well-cooked chicken main course and a pretty decent glass of wine. Friendly service from a customer-focused trainee.
However, that was the only good part. The hotel bedrooms apparently have 'air conditioning' in the rooms. They are allowed to call it that, as there is a pollen filter involved. Alas, aside from that, it really is not air conditioning as you would want, or know it. Air is simply blown over pipes of either hot, or cold, running water to chill it before it enters the room. All very well, except it doesn’t really work on a hot day, especially when the contribution from the hot pipe is significant. It doesn’t even work when there is a significant contribution from the cold one either. All this level of detail is thanks to the engineer to who came to try to fix it. Another engineer had to come to fix the safe that wasn’t working.
Sadly, no engineer could fix the temperature in the unbearably hot meeting room, the’ music’ room, that we had to endure. I couldn’t wait to get out today, and leave the place behind. Being over-charged for the use of the internet just rubbed salt in the wound. I really don’t want to use this place again.
Oh, the tap on the bath was broken too, the sofa was filthy, and the room sagging and sad. But you guessed that.
- Official Description (provided by the hotel):
- Located in the heart of England the Crowne Plaza Birmingham NEC offers a unique contemporary style and simple elegance on the doorstep of the NEC and within close proximity of Birmingham International Airport. Crowne Plaza Birmingham NEC offers a luxurious accommodation featuring air-conditioning, high speed Internet access (subject to an additional charge) and TV with movies on demand. A fashionable bar and Pendigo's Restaurant is also available for all residents and non-residents. With 11 custom-designed meeting and banqueting suites, Crowne Plaza Birmingham NEC has the flexibility to host events of many shapes and sizes. Set in landscaped grounds overlooking Pendigo Lake, Crowne Plaza Birmingham NEC is only 5 minutes walk from the National Exhibition Centre and NEC Arena, 5 minutes drive from Birmingham International Airport and International Train Station, 10 miles from Birmingham City Centre and within easy reach of major UK motorways (M5, M6, M40 and M42).WI-FI Internet Access is available in all meeting rooms, bar and the restaurant. We also have very reasonable Park and Fly packages packages available. ... more less
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- Also Known As:
- Crowne Plaza Birmingham
- Birmingham Crowne Plaza