A basic but fairly comfortable hotel which was fine for a couple of days. Staff were welcoming and the rooms themselves clean and in reasonable condition.
The lock on my room door was faulty, which resulted in reception having to accompany me to the room each time to gain access. Late on the day 2 I was moved but by this point I'd been accompanied around 4-5 times and was quite tired of having to ask to gain access to my room. A new room was arranged, however, the issue could have been resolved more quickly if staff had been more service focused.
Breakfast was a fairly limited buffet set off to the side of the reception area. Absolutely fine if you simply wanted to grab a slice of toast and a coffee.
There aren't many facilities around about the hotel, which seems to be situated in a business district; I walked back into town to find a small supermarket and this took 10 or so minutes each way. There is, however, a cracking pub which serves food - The Shakespeare - immediately next door.
- Official Description (provided by the hotel):
- A modern 3 star Hotel in a prime city centre location. The Ibis Styles Birmingham Centre (formerly Holiday Inn Express Birmingham City Centre)is 5 minute walk from Birmingham New Street Train Station and eight miles from Birmingham International Airport.The Hotel features 120 newly refurbished bedrooms with amenities including en suite facilities, air conditioning, satellite flat screen TV, free Wi Fi throughout all bedrooms and refreshment making facilities as standard. Easily accessible by major UK motorways (M6, M5, M40 and M42). The ideal place to meet and a great base for exploring the many attractions the Heart of England has to offer. Visit nearby attractions including Cadbury World, Sealife Centre and the historic Stratford upon Avon. The hotel is also excellently positioned within walking distance of the highly acclaimed Bullring Shopping Centre. The established in house restaurant offers a variety of traditional cuisine and after a busy day the relaxing environment of the lounge bar complements the experience of the Ibis Styles Birmingham Centre. ... more less
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- Also Known As:
- Holiday Inn Express Birmingham City Centre Hotel Birmingham