I often venture to the Bubble lounge - the atmosphere, service and wine list is always first class. I had my first date with my partner there 9 months ago and decided to book a table in the bistro for 28th Dec to reminisce.
From the out set the service at the Bistro was not great. The waitress appeared to be new and poorly trained and had to return several times to repeat our order - the resturant was not busy. My partner and I were having pork belly and rack of lamb for our mains and we decided on a pinot noir. My partner and I dine out often and he is not a novice when it comes to wine, but was unfamilar with the pinot noirs on the list and asked the waitress to send the sommelier across. We advised her what we were eating and she proceeded to read out the selection of pinot's available, as we had just done ourselves and when we asked what she recommended she said it depended on price! My partner asked her again, given our choices which of the pinots she would suggest. Again she said it depended on price and started to read through the menu again. My partner refraised the question and asked what the differences were between the pinots and she said "they are all light and fruity". The sommelier was clearly not familiar with the bistro wine list and was not a knowledegable professional - so in the end we selected.
The starters arrived and were disappointing to say the least - the scallops were generous and well coooked but tepid at best and the gorgonzola baked figs were green, hard and practically inedible. When the waitress came to take our plates she didn't ask if we'd enjoyed our starters but I told her that the figs were not ripe and should not have left the kitchen, she said she would let the chef know but offered no apology and left before my partner could feedback on his scallops being cold.
The mains were average and by this time we were in no mood for desert.
And the princely sum for 2 courses, 1 vegetable side and bottle of wine......£180. For that kind of money I expect a fine dining experience and excellent service.....severely lacking at Bistro du Vin but readily available at other dining rooms in Birmingham.
My advice - go to one of them.
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- Also Known As:
- Hotel Du Vin And Bistro