Meeting some friends for a 50th Celebration at Pub du Vin, and decided to stay. Complicated web site to navigate, and decided to call Hotel to make reservation.
At £180.00 for a Superior DeLuxe, expecting high quality room and facilities...no complimentary mineral water in room(£3.75 from minibar), stained carpet, TV picture offering very poor quality, and bags of rubbish and mop bucket and dirty laundry still outside our Room Door when checking in at 3.45pm...The bathroom needs a major refurbishment, with mould and mildew growing around shower seal and glass blocks, toilet seat is loose and damaged, and the plumbing taps are rattling over the wash hand basin, also very untidy and not clean behind roll up bath.
The Spa facilities also meet poor standards, with no one on the desk when entering, sauna not working with only the steam room to use and a cold shower to round it up...all looking very tired and in great need of refurbishment...
No availability for dinner on the second evening so decided to venture out in town...
Room is too noisy from above floors, with noise from street keeping us awake most of the night...Finally, no warmth from Reception when checking in or checking out...
Breakfast was pleasant
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Agoda, Odigeo, TripOnline SA, Expedia, Hotels.com, Ebookers, Evoline ltd, HotelsClick, Cancelon and 5viajes2012 S.L. so you can book your Hotel du Vin & Bistro reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Hotel Du Vin And Bistro