Three of us had a very happy time while staying here right in the heart of Birmingham. Staff on reception were very friendly and helpful during our three day visit. We had breakfast in Weatherspoons close by. Hotel has a very good location within walking distance of the railway station, Museum and art gallery and of course the multitude of shops. The rooms were spacious and very clean. The bed was very comfortable. I love a bath and decent lighting for reading We had both. Hotel is excellent value fore money.