We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent value for money”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Holiday Inn Express Birmingham - Snow Hill
Ranked #43 of 117 Hotels in Birmingham
Gateshead, United Kingdom
Level 3 Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Excellent value for money”
Reviewed 17 April 2014 via mobile

We have just returned from a 2 night stay at the Snow Hill Holiday inn Express. There was my self, my partner and our 2 children aged 1 and 5. We booked last minute via a Living Social deal which also came with tickets to Cadburys World. As the price was so low we didn't have very high expectations however we were very pleasantly surprised. The hotel is very centrally located which was ideal, check in was quick and smooth. Our room was absolutely immaculate. The bathrooms are spacious and the showers are a great size which makes up for no bath. In with the very low price you also receive breakfast, this was also great and there was lots of choice. I would definitely recommend this hotel :)

Stayed April 2014, travelled with family
Helpful?
Thank Laura D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lucy T, Guest Relations Manager at Holiday Inn Express Birmingham - Snow Hill, responded to this review, 18 April 2014
Dear Guest ,


Thank you for taking the time to review your stay with us .I was delighted to read that your stay was enjoyable .


Thank you once again and I do hope to welcome you back to the hotel in the near future.
Kind Regards

Lucy Thapa
GSM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,034 reviews from our community

Traveller rating
    296
    454
    202
    46
    36
See reviews for
172
253
48
316
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (195)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Cardiff, United Kingdom
Level 3 Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 17 April 2014

We stayed here on a family city break. We had a double room on the 5th floor with sofa bed and cot for the children. The room was clean and tidy, only downside was that it didn't have a bath, just a shower, which is quite difficult with two small children. Location was good, not too close to the action on a Saturday night but close enough for some retail therapy without having to carry the purchases too far back! Bonus that breakfast was included, choice of cereals, fruit, yoghurt, toast etc and a hot breakfast choice of sausage, beans and scrambled eggs.
Would stay again and would recommend.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DOKE-TRAVELS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lucy T, Guest Relations Manager at Holiday Inn Express Birmingham - Snow Hill, responded to this review, 18 April 2014
Dear Guest ,


Thank you for your review.
In regards to the bathroom the Holiday Inn Express brand only have power shower. However if you choose to stay with one our other brand part of IHG that is Holiday Inn , Crown Plaza they do provide bath .

I do hope to welcome you back in the near future


Kind Regards
Lucy Thapa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
Level 4 Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 17 April 2014

This budget hotel in central Birmingham is just a short stroll to most of the city centre, so a convenient location. Our bedroom was typical of a chain budget hotel, being very clean, reasonably roomy, with small flat screen TV, free wi fi, and a bathroom with a shower but no bath. Reasonably good value. No complaints so far.

However the whole breakfast experience was awful, and Holiday Inn need to do better than this. The breakfast area is not a separate restaurant but forms part of the lobby and reception area. The facilities for breakfast were hopelessly inadequate for the number of people at a time when most people want to breakfast i.e. 0830. So much so, that there is a notice in the lift warning people about 'busy' periods for breakfast at the weekend. Anyway, it was packed.The breakfast is neither continental or full English...and the only hot cooked food were sausages and what appeared to be powdered egg...it was horrible, unappetizing. Add to that... the inadequately sized units displaying the food, are crammed together in a tiny space that is totally inadequate for the number of people queueing up at the different food displays, clutching their plastic trays, with plates balanced precariously on them, and bumping into the many other people jostling to reach the different food items. Queueing in line with 5 other people to use the coffee machine, (one machine had broke down), and then joining another queue for the sausage and powdered egg. Then another line to make some toast.

The breakfast area spills down some steps into the lobby area. You have people stepping down the stairs gingerly clutching their food on trays, trying not to trip as they go down. Meanwhile others are coming up the stairs, including children running up and down them. The whole breakfast experience was depressing.

Holiday Inn Express should stop the pretence at this hotel of offering a decent breakfast, as it is so badly managed, and just have coffee and muffins in the lobby, like some American hotels. You would have a nicer experience going to the local Starbucks.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank davidevans1954
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lucy T, Guest Relations Manager at Holiday Inn Express Birmingham - Snow Hill, responded to this review, 18 April 2014
Dear guest ,

Thank you for your review. I am sorry your stay was flawed by the standards of our breakfast.
In regards to breakfast the Holiday Inn Express brand provides a complimentary self-service continental breakfast with three hot items eggs, beans and sausages. I am sorry we didn’t meet the standard in regards to breakfast, but we are looking in to this issue very seriously.
We have had some challenges but your feedback is valuable to us as a part of our commitment to customer satisfaction and I do hope to welcome you back in the near future

Kind regards
Lucy Thapa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, United Kingdom
Level 6 Contributor
164 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
Reviewed 16 April 2014

The Holiday Inn provided everything a traveller could need for a city break.The bed was comfortable,the bathroom immaculate,all in all great value for money with breakfast included.
A bar for a coffee or a much needed beer/wine at the end of a long day [coach travel from Scotland]

Room Tip: We were on the 10th floor with a view over the BT tower,perfect.
See more room tips
  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kate111113
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lucy T, Guest Relations Manager at Holiday Inn Express Birmingham - Snow Hill, responded to this review, 17 April 2014
Thank you for your five star reviews I am so delighted you enjoyed your stay with us. It is always great to hear and read an excellent review form our valued guest.
I do hope to welcome you back to the hotel in the near future.
Regards

Lucy Thapa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leeds, United Kingdom
Level 3 Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 15 April 2014

Very please for the price we paid. I don't think there was anything to complain about at all. Breakfast is ok, and for free, its a real plus over some other hotels.

Rooms were clean and comfortable. Had AC, tea and coffee in the room along with a decent shower/bathroom.

Would have expected to pay more If I'm honest.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stu S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lucy T, Guest Relations Manager at Holiday Inn Express Birmingham - Snow Hill, responded to this review, 17 April 2014
Thank you for taking the time to review the Holiday Inn Express hotel

I do hope to welcome in near future.

Kind Regards
Lucy Thapa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level 6 Contributor
159 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 13 April 2014

Extremely nice budget hotel. I stayed on the 12th floor. Room was very clean, comfortable and quiet. I couldn't get a double room, had to settle for a twin, but still got a pretty good night's sleep. Breakfast was very good, although choice was a little limited, but if you just want coffee and toast then it's perfect. Check in and check out was fast, efficient and friendly. The only thing that lets this hotel down is the fact that you have to park in the NCP next door, and you have to pay. The hotel gives you a 15% discount on the parking, but to be honest if I had the choice next time I'd probably stay by the airport if I was driving, where I can park outside for free. The NCP here is one of those tiny ones, where it's very tricky indeed to get a large car in and out without taking the chrome off your wheels!
Overall a good experience though - I like this chain and this is a good example.

Room Tip: High up is probably going to be quieter
See more room tips
  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank oldfatandtired
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lucy T, Guest Relations Manager at Holiday Inn Express Birmingham - Snow Hill, responded to this review, 15 April 2014
Thank you for taking the time to review the Holiday Inn Express hotel.

As a valued guest your feedback and Comment is always important to us . In regards to the car park we are currently offering a 50% discount on their standard tariff and are working with NCP to provide better value for money.

I hope that should you choose to stay with us again you will find our service much improved

Kind regards
Lucy Thapa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
west midlands
Level 5 Contributor
34 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 13 April 2014 via mobile

Spend one night at this hotel on 17th floor views over most of birmingham even saw planes coming and going . Comfortable room very nice bathrooms served it purpose very good value for money . Free breakfast was adequate cereal roast scamble egg bean sausage tea coffee hot choc juices all self service .
Would stay again for a one night out staff we very nice and helpful








Stayed April 2014
Helpful?
Thank WestMidlandsSandra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lucy T, Guest Relations Manager at Holiday Inn Express Birmingham - Snow Hill, responded to this review, 15 April 2014
Thank you for your review I am delighted you enjoyed your stay with us.

I do hope to welcome you back to the hotel in the near future.

Regards

Lucy Thapa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Birmingham hotels
Ladywood
Holiday Inn Express Birmingham City Centre
Ladywood
Hampton by Hilton Birmingham City North
Show Prices
Show Prices
Show Prices
Ladywood
Holiday Inn Birmingham City Centre
Ladywood
ibis Styles Birmingham Centre
ibis Styles Birmingham Centre
#41 of 117 in Birmingham
1,212 reviews
Ladywood
Staybridge Suites Birmingham
Staybridge Suites Birmingham
#3 of 117 in Birmingham
874 reviews
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Express Birmingham - Snow Hill? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Birmingham - Snow Hill

Property: Holiday Inn Express Birmingham - Snow Hill
Address: 1 St. Chads Queensway, Birmingham B4 6HY, England
Phone Number:
Region: United Kingdom > England > West Midlands > Birmingham > Ladywood
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Restaurant Wheelchair access
Hotel Style:
Ranked #43 of 117 Hotels in Birmingham
Price Range (Based on Average Rates): £
Hotel Class:3 star — Holiday Inn Express Birmingham - Snow Hill 3*
Number of rooms: 224
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Odigeo, Expedia, IHG, Hotels.com, TripOnline SA, Ebookers, Evoline ltd, Cancelon and HotelQuickly so you can book your Holiday Inn Express Birmingham - Snow Hill reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing