On arrival the helpful reception team discovered my travel agent had cancelled my room! This was dealt with quickly and efficiently and another room found for me. I also asked for a room on a higher floor and not near a lift and this was immediately offered. Hotel is clean, good facilities really convenient to my office. Room was absolutely fine decent sized shower etc. However the breakfast was not good. The scrambled egg was like rubber the sausage looked terrible too. Poor choice of fruit too a nice fresh fruit salad would not have gone amiss. I stayed at another Holiday Inn Express recently and their breakfast was terrible too. I'm surprised such a big brand cannot get its act together on this. Apart from that I would use the hotel again but I won't expect a nice cooked breakfast!
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