male member of staff had bad attitude when i informed him that my daughters tikka was frozen.. he tried telling me it was just "very cold".. but i know the difference between cold and frozen with ice on it!.. he refused to refund and then wanted to charge more for apparently putting extra tikka in!.. (couldnt tell).. he even told my daughter that it was her problem and not his!! (the cheeky bleeeeeeeeep!) he was very rude and definitely had no customer service skills!.. he shouldnt be working there if hes going to treat customers the way he treated us..
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