My sister booked this hotel for our visit to Crufts. The main Hilton Hotel was full so they recommended this one. They were asked if dogs were allowed as they are in the main hotel and she was assured they were.. Next she asked about parking and again was assured there was parking. This was an important point as my sister is disabled. When we arrived the Female Manager was on and informed us categorically that no dogs were allowed. Then we discovered they had no dining room and the car park was over a 100 yards up the road and round the corner in an open carpark. Finally our bed for the third person in a so called family room was a campbed.Attitude of manager absolutely appalling
- Official Description (provided by the hotel):
- A warm welcome awaits you at the Hampton by Hilton Birmingham City North. Our modern hotel is just a 10 minute walk from the city center and offers easy access to the M6/M5 Motorway. Perfect for both business and leisure travelers; The National Indoor Arena, ICC and Broad Street are just a 10 minute walk and the hotel is adjacent to St Paul's Tram Station. ... more less
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