Second time I've stayed here and everything was good except for a couple of things. The hotel needs to keep an eye on cleanliness and cleaning. There were hairs all over the bathroom and two mirrors in the room definitely needed cleaning (I did it myself). As an ex chambermaid as we were called then, I would have had to back and redo the room if I had left it like that. Also found hairs in one of the breakfast bowls.
The most irritating thing was the amount of people who came down to breakfast in nightwear (one girl barely had any clothes on) and bare feet....gross and offensive. It was the weekend of the wireless festival but that should not mean lowering of standards. It made for a very uncomfortable breakfast experience.
Nonetheless, the hotel is nice and the room comfortable. The staff were most polite and courteous.
Would have given it full marks but for the issues mentioned.
- Official Description (provided by the hotel):
- A warm welcome awaits you at the Hampton by Hilton Birmingham City North. Our modern hotel is just a 10 minute walk from the city center and offers easy access to the M6/M5 Motorway. Perfect for both business and leisure travelers; The National Indoor Arena, ICC and Broad Street are just a 10 minute walk and the hotel is adjacent to St Paul's Tram Station. ... more less
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