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“Rude staff, & very salty food”
Review of Dolce Gusto - CLOSED

Dolce Gusto
Price range: US$10 - US$26
Cuisines: Italian, Mediterranean
More restaurant details
Restaurant details
Good for: Special Occasion Dining
Dining options: Dinner, After-hours, Breakfast, Reservations
Description: Welcome to Dolce Gusto. Literally meaning 'Sweet taste' Dolce Gusto perfectly describes our ethos. We aim to deliver simple, fresh, great tasting Mediterranean food complimented by our food friendly, quality driven wine list. Our wines and food are a true reflection of our heritage, we use only fresh ingredients and are passionate about healthy wholesome food.
Redditch UK
Level 4 Contributor
25 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 55 helpful votes
“Rude staff, & very salty food”
Reviewed 14 August 2014 via mobile

Although it has been quite a few months since I had the misfortune to eat at this establishment, I have only just got around to leaving my review. I was one of a group of 6 who had booked a table for a 30th birthday. We arrived at 8pm and All ate our starters which were nothing fantastic but ok. The problems started when our main courses were served up. We all had different dishes but they were ALL were ruined by the use of excessive salt. So much salt in the food infact that it made it more or less impossible to eat the whole dish without being sick. We obviously complained after having only a few mouthfuls, but we were all bewildered with the attitude of the staff who told us "if we don't like it, leave" and then started to be quite aggressive, and question our judgement. One of our group was a head chef!!!

I have never experienced anything quite like this before, and will never go back. Needless to say our evening was ruined.

Helpful?
1 Thank wayneocall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

49 reviews from our community

Visitor rating
    31
    4
    2
    3
    9
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Birmingham, United Kingdom
2 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Let down for my 50th Birthday party”
Reviewed 30 April 2014

Booked two weeks in advance. On the day of my party restaurant telephoned in the morning and left no message. After work I returned the call at 5 pm. No answer left message. Carried on to meet friends at restaurant only to find it closed. Checked mobile only to discover a text to say there was a problem & Dulce Gusto would not be open. This was an appalling way to treat a customer with no notice whatsoever. To top this we had to wait in the rain to wait for friends to tell them it was closed! Extremely disappointed with their lack of customer service - nonexistent.

Visited April 2014
Helpful?
1 Thank H S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oxford
2 reviews
“Quality brilliant meal. Fabulous.”
Reviewed 19 April 2014

Why is this place so quiet on Saturday night? Fabulous meal reasonable price, affordable drinkable wine list. Fabulous evening. This place should be packed. Little gem in Harborne. Everyone should try this place.

  • Visited April 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank cathyr1502
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham, United Kingdom
Level 6 Contributor
181 reviews
85 restaurant reviews
common_n_restaurant_reviews_1bd8 75 helpful votes
“Definitely worth another visit”
Reviewed 19 April 2014

Had a lovely birthday meal with my family this week. Service was very good and the staff very friendly.
The food, freshly prepared, was excellent and promptly served. Definitely will be returning.

  • Visited April 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank MelandVic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham UK
Level 5 Contributor
48 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 49 helpful votes
“Very small portions ”
Reviewed 12 April 2014 via mobile

Very friendly staff but restaurant lacked atmosphere and portion sizes very small. No little extras like breadsticks or mints with the billWe went on a sat night and it was virtually empty

Helpful?
Thank globalem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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