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“I like Premier Inns!”

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Premier Inn Birmingham City Centre (New St Station) Hotel
Ranked #2 of 117 Hotels in Birmingham
Certificate of Excellence
Woking, UK
Level 6 Contributor
200 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
“I like Premier Inns!”
Reviewed 1 October 2013

Yes, in spite of what Alex Polizzi might say, I do like Premier Inns. The staff are well-trained & friendly, checking in/out is usually efficient, the rooms are a reasonable size, clean, good beds, clean bathrooms, good showers. This new one was all of these.

We arrived at Moor Street station & it was a short walk. Very central. We managed to get the room for £29 so great value. Didn't eat in the hotel but there are loads of places nearby.

Only two niggles - firstly, I do wish Premier Inns would up their free wifi to 1 hour per day (rather than 30 mins) and the facilities in the room are only two tea bags (but good tea) and two coffee things. Doubling the provision would be nice. I'm sure it wouldn't cost a lot more to make these more user friendly.

Highly recommended.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1 Thank Voigt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
Warwick, United Kingdom
Level 5 Contributor
56 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 28 September 2013 via mobile

An amazing night at this new hotel. Staff were confident and friendly. Room was very comfortable and had dual aspect over looking new st and corporation st . I hear the higher floors are amazing. Can't wait to go back.

  • Stayed September 2013
    • Value
    • Location
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4 Thank Paul H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dundee, United Kingdom
Level 3 Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 28 September 2013

First point - if using sat nav the postcode does NOT take you to the hotel - you will end up at The Mailbox, which is quite handy as its got a nice big 24 hour car park. Be warned - £15 for 12 hours. I have no idea if this is a good rate or not, I had driven for 6 hours to get there and had phoned ahead to ask about meals, hot meals run until 10pm. I walked in the door at 21:30..... Bit stressed out having never been in Birmingham in my life, couldnt find hotel and recpetionist was very helpful on the phone. Could do with decent directions on the website, including how to get to the closest car park.

Walked past station and there was lots of noise from building work. I was thinking it was going to be a long, sleepless night. How wrong I was, in the room the only noise was the air conditioning unit (which only goes down to 19 degrees, bit warm for me). There was absolutely no noise from outside and very little from inside. Hotel is obviously very new, uses a contactless card system to unlock doors. Security was excellent - if you dont have a valid room key card you cant get past reception level in the lift. Locks on the doors from the landings to the corridors as well.

Waiting staff in the restaurant were superb, very helpful and attentive.

Lots of HOT water, and a proper shower, not one of those dribbly things. Very comfirtable bed too.

Breakfast was simply excellent, with again very attentive and helpful staff.

If travelling by train, this hotel could not be closer to the station - literally out the station door and up a ramp.

I would certainly recommend this hotel to anyone travelling by train, and apart from no onsite parking and the parking charges I had no complaints - cant blame the hotel for the sat nav not taking me direct to the door.

Room Tip: The room I was in (112) was superb - I assume the rest are the same. Absolutely no external noise go...
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  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
5 Thank Craig L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Llanidloes, United Kingdom
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 25 September 2013

stayed here on it's opening night in a family room. excellant facilities, Literally didn't hear a sound from inside or outside the hotel despite 24hr building works outside our window. Breakfast was lovely, the nicest hotel breakfast I think I have ever had. great location for shopping and only about 15min walk to canal side. travelled with my husband and 2.5 year old and 1 year old. and nothing was too much trouble at breakfast. All the staff were very pleasant and despite being new, they were all well trained and knew all they should, and asked a few about the local area and we were provided with the info we wanted. Parked at The Mailbox, which is well sign posted to find and only a short walk away, straight up Navigation street, I signed up for their pay and stay scheme a week or so before going and received a card with £5 credit on and that card entitles you to 15% discount on every visit so for 24hr parking it only cost us about £12. Town Hall car park was also in good vacinity although maybe not as secure. NCP would be a bit further away and very costly.
A few negatives,
Sofa bed, which I ended up on with youngest who was teething and wouldn't sleep in the (very well made up) travel cot, very uncompfortable. very hard indeed and I noticed the bedding didn't feel quite the standard of the main bed.
Directions on web site are a waste of time. we spent 15 minutes in the dark at 9pm at night with our young children looking for this place, thankfully some of the overnight workers on the station were very helpfull.
Upon arrival in our room the sofa bed wasn't made up, and at the time couldn't find a number in our room for reception so had to get back down there myself, which with arriving late and young children the 10-15 minutes it took for the bedding to arrive in our room did seem a little too long.
Final negative there was a massive Halogen work light on the roof tops outside our room which didn't actually seem to be helping with the works as it was shinning right up at both of our room windows, and despite tucking the curtains right into the window sill I did still wake up thinking it must have been about 7am, only to look and discover it was in fact 3am!!!
will definately be staying in a premier inn again and if visiting Birmingham again would stay at this particular one again too.

Directions:- very simple on the ramp exiting the Pallasades onto New street. and for anyone that has visited this area in the past 25yrs, it's next to the Macdonalds, and opposite Waterstones.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4 Thank Sharon E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Birmingham City Centre (New St Station) Hotel

Property: Premier Inn Birmingham City Centre (New St Station) Hotel
Address: Birmingham Exchange Buildings | Stephenson Place, Birmingham B2 4NH, England
Region: United Kingdom > England > West Midlands > Birmingham > Ladywood
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
Ranked #2 of 117 Hotels in Birmingham
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Birmingham City Centre (New St Station) Hotel 3*
Number of rooms: 140
Official Description (provided by the hotel):
It's hard to think of a more central spot. From Premier Inn Birmingham New Street, above the station, the whole of the city (and most of the UK) is at your feet. You're just minutes from all the major business centres, epic shopping and amazing sights. Track down big brands and off-the-beaten-track bargains in (and around) the Bull Ring and Jewellery Quarter. Explore the huge exhibitions at the NIA and ICC. Or catch the big name acts at the Hippodrome - at under half a mile from the hotel, 'it's behind you!'. And, whether you're here for work or leisure, return to our tasty restaurant, spacious rooms and extra-comfy beds. Important info For energy efficiency reasons, the bedroom windows do not open at this Premier Inn. All rooms are fitted with air conditioning. Road works in place surrounding the hotel, bedrooms are insulated to minimalise noise. Directions: At J6 of the M6, exit onto A38/Corporation St, keep right at the fork, merge onto A38 & continue onto Corporation St. Take a slight right onto Queensway. Keep right on Great Charles St, exit New Street. At roundabout take 1st exit then turn left onto Hill St then left onto Small Brook Queensway. Parking is available at the Town Hall car park B5 4AD (approx 11GBP per 24 hours). ... more   less 
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