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Premier Inn Birmingham City Centre (New St Station) Hotel
Ranked #3 of 118 Hotels in Birmingham
Certificate of Excellence
Reviewed 15 October 2013

Think that my room was one not finished and grubby. Evidence left of the previous guest on the toilet, room not cleaned, dirty towels. Main door to room was insecure and the bathroom door did not even fit into the door frame.
Good food and restaurant despite bad signage to say that the restaurant would be open shortly.
No mention in the contact e mail that there was no way of access to be dropped off with luggage.
I had been looking forward to this hotel but very sadly disappointed. I know that I was given a refund and dinner but I just was appalled and was so upset by the whole experience. To Tim the regional manager, I was the one with the dirty towel and tears!

Room Tip: Make sure that the doors close, I worried about security and the bathroom door did not even fit in t...
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  • Stayed: October 2013, travelled solo
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2  Thank Lynda A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,947 - 1,953 of 2,000 reviews

Reviewed 12 October 2013 via mobile

Stayed here as part of a business trip, room was comfortable, well equipped, and the hair dryer was better than most! The room was very tidy and the sheets and towels very fresh. The heating came on in the early hours and woke me up, but that may just have been my room, luck of the draw. The breakfast was enough but nothing special.
Overall I would stay again, however I think you can find more luxury for the same money in Birmingham if you know where to look. Not bad for a chain hotel.

Stayed: August 2013, travelled on business
Thank 107leannek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 October 2013

Very nice hotel, friendly staff. The room was lovely, comfortable and spacious for just £29! The room was quiet, maybe helped by road closures. Easy walk to main sights and restaurants. Would def stay again.

Stayed: October 2013
Thank Carol B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 October 2013 via mobile

Me and my partner stayed here on sept 30th as was flying from bhx next day very close to station central location. Staff were helpful as usual. We had 3rd floor and didnt have any problems with noise levels perfect stay there.
We had tea in the thyme restaurant I had salmon and it was cooked lovely staff again very good. Also checking out was quick and efficient at 2am in the morning. Would deffo choose this hotel again would be good for the german markets. Lovely stay thankyou premier inn :)

  • Stayed: September 2013
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Thank Nadine B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 October 2013

lovely brand new premier inn with helpful friendly staff made a business trip relaxing and enjoyable would definately stay again right in the heart of birmingham right next to the new street train station but roons were still lovely and quiet

  • Stayed: October 2013
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Thank Gillian T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 October 2013

this is a brand new Premier Inn very close to New Street Station, in the city centre. However it is very quiet in the rooms with no noise at all from the outside world.

The restaurant is fairly small and the tables are quite close together - sometimes you can be sitting inches from a random person having dinner, ok if you're a sociable person - not so good if you want some personal space. However the food is very good and the service pretty quick.

  • Stayed: October 2013, travelled on business
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Thank TBBD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 October 2013

Had meeting in Birmingham on the Monday morning, never been in Birmingham before and as I was going on my own needed accommodation as near as possible. Well I walked out New Street station and there was the Premier Inn. Very welcoming and informative receptionist. My room was overlooking the station (318) but minimal noise from the current building works. The room was quite large, everything I needed. Bed very comfy. Definitely will stay there when I attend next meeting in Feb next year. Didn't take breakfast the next morning but it did look and smell good. Morning reception staff were also very helpful. Excellent experience. Although no Lenny Hendry.

  • Stayed: October 2013, travelled on business
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Thank lizpalmer123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Birmingham City Centre (New St Station) Hotel

Address: Birmingham Exchange Buildings | Stephenson Place, Birmingham B2 4NH, England
Region: United Kingdom > England > West Midlands > Birmingham > Ladywood
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
Ranked #3 of 118 Hotels in Birmingham
Price Range: £48 - £108 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Birmingham City Centre (New St Station) Hotel 3*
Number of rooms: 140
Official Description (provided by the hotel):
It's hard to think of a more central spot. From Premier Inn Birmingham New Street, above the station, the whole of the city (and most of the UK) is at your feet. You're just minutes from all the major business centres, epic shopping and amazing sights. Track down big brands and off-the-beaten-track bargains in (and around) the Bull Ring and Jewellery Quarter. Explore the huge exhibitions at the NIA and ICC. Or catch the big name acts at the Hippodrome - at under half a mile from the hotel, 'it's behind you!'. And, whether you're here for work or leisure, return to our tasty restaurant, spacious rooms and extra-comfy beds. Important info For energy efficiency reasons, the bedroom windows do not open at this Premier Inn. All rooms are fitted with air conditioning. Road works in place surrounding the hotel, bedrooms are insulated to minimalise noise. Directions: At J6 of the M6, exit onto A38/Corporation St, keep right at the fork, merge onto A38 & continue onto Corporation St. Take a slight right onto Queensway. Keep right on Great Charles St, exit New Street. At roundabout take 1st exit then turn left onto Hill St then left onto Small Brook Queensway. Parking is available at the Town Hall car park B5 4AD (approx 11GBP per 24 hours). ... more   less 
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