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Premier Inn Birmingham City Centre (New St Station) Hotel
Ranked #2 of 118 Hotels in Birmingham
Certificate of Excellence
Reviewed 16 December 2013

this is a fantastic hotel -centrally situated. However despite the location being ideal,it is the staff that make the stay such a huge and wonderful experience

A great bunch of people ,committed to the customer experience where only excellence is acceptable to ensure the guest experience is memorable.

thank you so much New Street !!!

  • Stayed: November 2013, travelled on business
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1  Thank Shaun R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (1,867)
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1,759 - 1,765 of 1,867 reviews

Reviewed 15 December 2013

Worried about location b4 I arrived- middle of city centre, by railway, shops. Concerned re other city centre hotels.
No noise problems at all on our Fri/Sat stay. Checking in staff were courteous & could run the rings around some other 5* hotels I have stayed in.
This hotel provided me with 5* service. The room was excellent, staff in bar, restaurant were so lovely, looked happy in their work & went out of their way to be helpful.
Our meal deal was unbelievable value for money.
My only moan, minor, was my 'chips' were not hot but, my husband, who had the 3 times cooked ones were &, worth the extra 75p!!!
Excellent staff everywhere: needed extra towels, they appeared, help booking something, done.
I have not stayed premier before, I've paid many times more before but, this was a lovely Xmas market stay.
Well done premier inn. Your staff at new street are a wonderful team, worth their weight in gold.
We stated 13/12-15/12/13.

  • Stayed: December 2013
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2  Thank tsniggyCheshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 December 2013

Stayed at this new Premier Inn and it didn't disappoint. Once again large clean room with comfy beds and really big bathroom. Friendly and helpful staff. Location is great, right in the centre with everything on your doorstep. Our room was on the top floor which had really good views.

  • Stayed: December 2013, travelled with friends
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Thank springy23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 December 2013

My mum and I stayed here for 2 nights on our annual girlie christmas weekend away. We usually stay in the Premier Inn, Waterloo Street but decided to give this new one a try. Location is excellent we came straight off the train and within 5 minutes was checking in. Considering the location is in the midst of the shops/christmas markets the hotel is surprisingly quiet inside. We were only on the 3rd floor and had a room at the front overlooking the christmas market and heard no outside noise. Food was good and value for money. Staff are very friendly. This will definately be our Birmingham hotel of choice in the future.

  • Stayed: December 2013, travelled with family
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Thank Nikki F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 December 2013

I recently stayed with my mum and my two year old son. We stayed on a Sunday night and was in the area for Christmas shopping and the German Market. I have absolutely no fault with the hotel, it was superb and certainly knocked spots off the 4* hotel we stayed in last year.
Location is fantastic for the shops. We parked in the Town Hall car park which is a 5 minute walk away, arrived at 10am Sunday morning and left after 1pm on the Monday and were only charged £6 for parking!!! Still can't believe that!
Room facilities were spot on and the addition of the hairdryer is brilliant. Room was spacious, clean and very quiet. I kept forgetting the hussle and bustle of the street outside as the room was so quiet.
We pre-booked breakfast the next morning and this was delicious. Well worth the money and plenty of choice.
Staff all very warm, welcoming and friendly.
Will definately be staying here again.

  • Stayed: December 2013, travelled with family
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1  Thank jameskl4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 December 2013

Our first visit to a Premier Inn,but certainly wont be our last.You stepped out of the hotel and right in the heart of everything.The rooms were excellent,(8 of us stayed).The staff could not do enough for you,The food was EXCELLANT value,we all had the offer which was on.Anyone wanting a night away or more in Birmingham this is the place to stay for location and value foe money.we will certainly be back.

Room Tip: we had the room for the disabled and it was excellent.the rest of the group were all very leased wit...
  • Stayed: December 2013, travelled with friends
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Thank Shirley B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 December 2013

Stayed with premier in on the 1st of december thinking it would be busy as nearly Christmas but surprisingly it wasnt
Check in was warm and welcoming meals were hot and on time as always our room was clean and very comfortable great job to the chamber maids staff was very helpful were ever in the hotel we were there was a warm happy smile young lad on breakfast was so helpful always smiling and working his charm on all the guest asked about our plans and told us some great places to go in city center girl on reception laura or lisa such a bubbly person

Our overall stay was outstanding will be coming back again and will definitely be telling friends and family to visit

  • Stayed: December 2013
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Thank Zestify
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Birmingham City Centre (New St Station) Hotel

Address: Birmingham Exchange Buildings | Stephenson Place, Birmingham B2 4NH, England
Region: United Kingdom > England > West Midlands > Birmingham > Ladywood
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
Ranked #2 of 118 Hotels in Birmingham
Price Range: £58 - £108 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Birmingham City Centre (New St Station) Hotel 3*
Number of rooms: 140
Official Description (provided by the hotel):
It's hard to think of a more central spot. From Premier Inn Birmingham New Street, above the station, the whole of the city (and most of the UK) is at your feet. You're just minutes from all the major business centres, epic shopping and amazing sights. Track down big brands and off-the-beaten-track bargains in (and around) the Bull Ring and Jewellery Quarter. Explore the huge exhibitions at the NIA and ICC. Or catch the big name acts at the Hippodrome - at under half a mile from the hotel, 'it's behind you!'. And, whether you're here for work or leisure, return to our tasty restaurant, spacious rooms and extra-comfy beds. Important info For energy efficiency reasons, the bedroom windows do not open at this Premier Inn. All rooms are fitted with air conditioning. Road works in place surrounding the hotel, bedrooms are insulated to minimalise noise. Directions: At J6 of the M6, exit onto A38/Corporation St, keep right at the fork, merge onto A38 & continue onto Corporation St. Take a slight right onto Queensway. Keep right on Great Charles St, exit New Street. At roundabout take 1st exit then turn left onto Hill St then left onto Small Brook Queensway. Parking is available at the Town Hall car park B5 4AD (approx 11GBP per 24 hours). ... more   less 
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