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Reviews (2,139)
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1,419
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1,971 - 1,976 of 2,139 reviews
Reviewed 16 February 2014

Well I had read all the reviews and not much more I can add -Got "lost"trying to find the place the road past was blocked off and walked what seemed like miles from an "expensive car park(overnight charge)
I really think that those travelling by car need to be advised closest park which is the CHEAPEST as the cost does push up the bill....
Room and hotel new and first class_Liked the lift and room door security arrangements--no phone in the room may be a problem if an emergency.
Now must comment on what I have read about Kirsty and Joyce at breakfast--wow really made me feel welcome but most of all made me aup a goody bag for my lunch--wow wow and thanks

Room Tip: Room first floor-no noise as I gather so are the higher ones
  • Stayed: February 2014, travelled solo
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Thank DGDB-6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 February 2014

Jast back from a short stay and I have to say the service was exceptional. Rooms were spotless, beds very comfortable, breakfast was delicious and all the staff were extremely helpful, nothing was too much trouble. Would definitely stay there again and would recommend to friends.

  • Stayed: February 2014, travelled with family
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Thank Gill T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 February 2014 via mobile

Second stay at the hotel and it was superb. The team could not do enough for us. The breakfast staff are fantastic and I will definitely be retuning.

The location is superb and the rooms new, clean and spacious. The bar is compact and well managed. The reception staff friendly. Well done

Stayed: February 2014
Thank Mike B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 February 2014

Up to the usual Premier Inn high standards of decor, bedroom comfort, cleanliness and breakfast. Excellent staff, friendly & helpful. Great city centre location, right by the train station. They let us check in really early, no problem. The breakfast team, Joyce & Kirsty, were brilliant, they couldn't do enough for everyone. It was quiet at night even though it's in the city centre, although we were quite high up the building.

  • Stayed: February 2014, travelled as a couple
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Thank Emma_Andy100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 February 2014

We stayed here a couple of weeks ago and found the new hotel exceptional value. Its brand new, the beds are wonderful, Thanks Lenny Henry, your right about a good nights sleep.

Hotel is very convenient for the city centre and is just above Birmingham New Street Station.

  • Stayed: January 2014, travelled as a couple
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Thank steviecook58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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